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Empower

Personalized financial guidance, savings, investing platform

Workplace Planning Consultant

Wealth Management & Financial AdvisoryPosted on Nov 12
Full-timeRemote in USA$55.3k - $76.1kRemote

About the Job

Requirements

  • A bachelor's degree or an equivalent combination of education and professional work experience is required.
  • At least 1 year of experience in performance- or goal-oriented roles is required, ideally in asset growth and retention.
  • Current FINRA licenses and/or the ability to successfully obtain FINRA Series 65 registration within corporate-established timelines are required.
  • FINRA fingerprinting must be completed upon hire.
  • Relationship management and customer service skills are required.
  • Problem-solving skills and the ability to engage with customers, ask questions, share thoughts, and offer solutions are required.

Responsibilities

  • Provide over-the-phone guidance to customers at key life moments, such as starting or ending employment, regarding their employer-sponsored retirement account.
  • Discuss available account options, such as 401(k) and IRAs, to align with customers’ retirement savings goals.
  • Educate customers on information specific to their retirement plan and compare options to best support their savings goals.
  • Focus on deepening customers’ relationship with Empower.

Desired Qualifications

  • Previous experience with inbound and/or phone-based consultation.
  • Proficiency with Microsoft Office products, including Word, Excel, and PowerPoint.
  • Ability to quickly learn new systems; prior experience with Salesforce is a plus.
  • A good understanding of IRAs, retirement investment products and services, and the qualified retirement plan environment.
  • A growth mindset to meet company and team goals.

About the Company

Empower

Personalized financial guidance, savings, investing platform

Empower is a financial services provider focused on helping people save, invest and receive advice. It serves both organizations and individuals, offering tools, guidance and support to reach financial goals. Its products work by giving users access to personalized financial advice and resources, combining advisory support with digital tools to manage accounts and investments. The company differentiates itself through its large, diverse client base (over 71,000 organizations and 17 million individuals) and its emphasis on trust, integrity and personalized guidance, aiming to deliver financial well-being at scale. Its goal is to empower financial freedom for all by delivering clear advice, tailored guidance and essential support throughout the financial journey.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Flower Mound, TX
Founded
2014

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