Operations Director

Job Description

Wirecutter is a product review website owned by The New York Times Company that rigorously tests consumer products and then recommends the best items in a range of categories. We're a group of experts and fanatics who love what we do, and the discerning readers we attract appreciate our integrity and editorial independence. Wirecutter has built a tremendous business on an affiliate model, growing audience and revenue year over year.

We are looking for an Operations Director, Advertising to lead the strategy and operations of our growing advertising business – a new and growing business for Wirecutter.

About the Role

You will maximize Wirecutter's advertising opportunity. This will involve partnering with other teams to expand supply, strengthen sponsorships, and ensure new product-driven ad experiences. You will partner with NYT Advertising and Product teams, and Wirecutter teams. You will be the connective tissue between Wirecutter's revenue team, our newsroom and product partners, and the broader NYT advertising organization. As a result, you will set up our inventory, packaging, and operations to meet growth targets.

This is a hybrid role, reporting to the Vice President, Revenue, NYT Wirecutter, and works with the Wirecutter revenue team leaders, NYT Advertising, NYT Ad Mission and Wirecutter at large. You can typically expect to be in the office 3 days per week.

Responsibilities:

• Be the connector between Wirecutter teams and priorities and NYT Advertising/Product teams and priorities to advance strategic advertising projects and strategy.
• Partner with teams to define the strategy and roadmap for Wirecutter's advertising business, aligned with our long-term growth goals and the broader Wirecutter and NYT revenue portfolio.
• Identify growth levers for Wirecutter's advertising business in collaboration with NYT Advertising and Ad Product teams.
• Support day-to-day operations of the advertising business, including inventory strategy and packaging. Additionally, coordinate campaign delivery with NYT Advertising operations teams by providing information about Wirecutter plans, promotion, and editorial activity.
• Work with product and engineering to expand and optimize ad supply across Wirecutter surfaces, ensuring new placements respect reader experience and editorial standards.
• Support integrated sponsorships and hybrid deals with an advertising component.
• Support sales, marketing and business development teams with clear positioning, packaging, and marketing materials that translate Wirecutter's journalism and commerce strengths into compelling advertiser value propositions.
• Be the primary operational bridge between Wirecutter revenue leadership, broader Wirecutter teams, NYT Advertising, the Ad Mission, and other support teams (e.g., yield, product marketing, analytics).
• Establish clear KPIs and reporting for the advertising business, in partnership with Revenue Strategy & Operations.
• Use performance data, client feedback, and market signals to refine our advertising product set, pricing/packaging, and go-to-market approach in partnership with Ad Product Marketing and yield teams.
• Develop the Wirecutter advertising team responsible for operations, strategy, and coordination; set clear goals, roles, and development plans.
• Foster an inclusive, collaborative, and high-accountability culture that encourages experimentation, shared ownership with NYT Advertising, and partnership with Wirecutter teams.

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 10+ years of experience in digital advertising, media, or related revenue roles, with exposure to ad operations, yield management, or ad product strategy
• 3+ years managing or leading advertising or commercial teams, including experience coordinating across sales, operations, editorial and product partners.
• Operational skills, ability to identify the need for and design and implement process improvements.
• Experience growing an advertising business through new inventory, formats, sponsorships, or hybrid/commerce-enabled offerings.
• Experience working with large enterprise sales organizations and partners to design complex campaigns or programs.

• Experience operating in ambiguity, setting structure where needed, and balancing long-term product bets with near-term revenue delivery.
• Experience relationship builder and communicator who can influence senior stakeholders across NYT Advertising, the Ad Mission, editorial, product, and analytics.

Preferred Qualifications:

• Experience working in the Publication Industry or Advertising Platform
• Deep curiosity about the evolving advertising landscape, including new formats, measurement, and the intersection of advertising and commerce.
• A reader-first mindset: committed to protecting Wirecutter's editorial independence and reader trust while unlocking mutually beneficial commercial opportunities

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Additional Compensation and Benefits

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs. 

For roles outside of the U.S., information on benefits will be provided during the interview process.