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All Accor

Global hotel management, franchising, loyalty program

Food & Beverage Outlet Director

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeÎle-de-France, FranceIn-person

About the Job

Requirements

  • A minimum of five years of experience in an international chain, a luxury hotel, or an equivalent renowned bar.
  • Thorough knowledge of all levels of bar service.
  • In-depth international knowledge of beverages, cocktails, and other liquors.
  • Knowledge of Micros.
  • Excellent written and oral communication skills in French; English is preferred.
  • Strong leadership and training ability, motivation, and teamwork.
  • High degree of professionalism, creativity, business acumen, and management skills.
  • Ability to manage pressure, coordinate several activities simultaneously, and recommend appropriate solutions to bar problems.

Responsibilities

  • Directly lead the work of the bar assistants.
  • Inform assistant managers daily about hotel activities and other information needed to operate the bar, answer staff questions about standards, and take collective action to resolve problems.
  • Ensure products and equipment are used appropriately to prevent waste and unsafe use.
  • Report best- and worst-selling items to management and recommend profitable menu changes.
  • Participate in creating the bar menu.
  • Promote products and animate the bar to build customer loyalty.
  • Manage cellar and supplies orders, as well as linen orders and returns for the department.
  • Be present in daily operations to ensure standards are followed.
  • Apply and monitor procedures required by accounting.
  • Prepare and control the bar budget and manage operating expenses.
  • Prepare reports to optimize sales and minimize labor, beverage, and food costs.
  • Analyze bar financial information and prepare explanations for variances.
  • Attend daily restaurant meetings and inform staff about important items.
  • Encourage teams to upsell.
  • Know the hotel's services to assist customers and recommend the hotel's restaurants before outside venues.
  • Control, monitor, and supervise bar employees, including work assignments, performance evaluations, training plans, and issue resolution.
  • Ensure a safe environment for customers and at work sites to reduce damage and accident risks.
  • Maintain a high level of bar service by responding effectively to complaints and taking appropriate action with dissatisfied customers to encourage repeat visits.
  • Prepare and verify attendance sheets and complimentary vouchers requested by management.
  • Attend monthly restaurant meetings to discuss operational issues and financial reports for the service and restaurant department.
  • Create service information records for regular customers.
  • Establish a sales plan to encourage and reward the best-performing employee.
  • Maintain, control, and regularly inventory bar equipment.
  • Monitor employees' conduct and professionalism daily.
  • Continuously improve bar service quality to outperform external competitors.
  • Establish a detailed cleaning plan for the department and equipment, and ensure hygiene standards are followed.
  • Supervise cleaning of the work areas and premises through inspections with stewarding, housekeeping, and technical department managers.
  • Maintain the venue's opening and closing functions for the department.

Desired Qualifications

  • English language proficiency is preferred.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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