Team Member

O’Hare Concessions is part of the Chicago Department of Aviation governing O’Hare and Midway airports, focusing on passenger experience, economic growth, and community relations. It works by setting clear service standards, tracking performance with key indicators, and taking actions to improve service for travelers. It differentiates itself by combining customer-focused service improvement with workforce development, community engagement, and commercial asset optimization to generate non-airline revenue while lowering costs for airline partners. Its goal is to enhance the airport experience, support sustainable economic activity around the airports, and maintain strong partnerships with communities, tenants, and travelers.

Company size

201-500

Company stage

Not listed

Total funding

Not listed

Headquarters

Chicago, IL

Founded

1945