Outpatient Retail Pharmacy Technician Lead

Where You’ll Work

Mercy Hospital is an 82 bed, acute care hospital located in the scenic southwestern Colorado town of Durango. It is the only hospital in Colorado to be rated by Medicare with five stars for overall hospital quality. It is recognized for excellence in orthopedic and spine surgery and for outstanding patient experience and patient safety. Mercy has also received ten consecutive 'A' grades for patient safety from The Leapfrog Group. Our providers use state-of-the-art technology in an environment designed to promote wellbeing and healing of body, mind, and spirit. Among the many specialty services available at Mercy are emergency care (Level III trauma designation), surgical care, cardiac care (including interventional), Orthopedic and Spine Centers of Excellence, a Family Birthing Center, home care, hospice care and more. Durango offers an exceptional quality of life with small town charm, excellent schools, and year-round, world-class outdoor recreation opportunities including snow sports, river sports, hiking, biking, camping and more.

Job Summary and Responsibilities

As our Outpatient Retail Pharmacy Tech Lead, you will work under the supervision of a Pharmacy Manager or other pharmacist, assisting Pharmacy Technicians with daily workload demands and department goals. You will play a crucial role in ensuring efficient outpatient pharmacy operations.

Every day, you will assist the Pharmacist in prioritizing medication orders and determining routine daily department needs. You will perform advanced medication order functions including interpretation, preparation, drug distribution, and quality assurance. As the Lead Technician, you will be responsible for all pharmacy technician activities and work schedules, providing direction and guidance to technicians on drug distribution and operational matters. You will actively review technician performance, provide educational opportunities, and ensure annual performance assessments and skill competency training are completed.

To be successful in this role, you must be accomplished in performing all technician tasks and functions, and capable of teaching new policies. Your leadership, organizational skills, ability to prioritize, and dedication to technician development will be essential in maintaining high-quality outpatient retail pharmacy services.

• Receives prescriptions from patient and clarifies any needed/required information.
• Ensures that all regulatory requirements of each prescription are met before processing the order.
• Prioritizes prescriptions to be filled in the order of importance and urgency.
• Accurately interprets and enters information from patient prescriptions into the pharmacy computer system.
• Accurately selects the correct drug and dispenses the correct quantity when preparing medication.
• Promptly answers the phone and greets customers in a friendly and courteous manner.

Job Requirements

Required

• High School Diploma/G.E.D.
  
• National PTCB within six (6) months of hire
  
• Active Pharmacy Technician License (Kansas), Certification (Colorado) or Provisional Certification (Colorado); Provision Certifications must obtain State Certification within 12 months
  

Preferred

• Prior retail or hospital outpatient pharmacy technician experience