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PENN Entertainment

Operates casinos, racetracks, and online betting

Facilities Assistant Shift Manager

Facilities ManagementUpdated on Nov 12
Full-timeBlack Hawk, CO, USAIn-person

About the Job

Requirements

  • An associate degree (A.A.) in a related field; one to two years of related experience and/or training; or an equivalent combination of education and experience.
  • Working knowledge of electrical, plumbing, HVAC, and carpentry trades, as well as generators, fire pumps, and electrical switchgears; a trade license is preferred.
  • Fluency and literacy in English.
  • Ability to maintain confidentiality and professionalism.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
  • Previous experience with all aspects of maintenance and engineering, especially electrical, plumbing, air conditioning, and maintenance of equipment.
  • Ability to read and interpret plans and specifications.
  • Ability to write reports and business correspondence and present information and respond to questions from managers, clients, customers, and the general public.
  • Ability to obtain and maintain a Colorado Gaming License.

Responsibilities

  • Supervise staff and manage the overall daily operation of a designated shift; support and manage operational goals and monitor performance and profit objectives.
  • Adhere to scheduling and coordinate concerns with the manager while attending to guest satisfaction.
  • Assist with the department budget process by providing recommendations, support budget initiatives, and report budget concerns to the manager.
  • Promote and demonstrate customer service standards, ensure team members follow them, and address issues as they arise.
  • Assist in managing maintenance and construction projects and determine whether in-house resources or outside vendors are appropriate for the shift.
  • Assist in inspecting completed projects to confirm satisfactory results.
  • Help ensure OSHA standards are followed during the designated shift.
  • Assist with managing the grounds crew and maintaining property grounds as required.
  • Conduct daily property inspections to ensure cleanliness, attractiveness, and functionality; promptly remediate problems and report issues to the manager.
  • Ensure regulatory compliance within the area of authority and report potential issues to management.
  • Maintain strict confidentiality in departmental and company matters.

Desired Qualifications

  • Prior supervisory experience is preferred.
  • A trade license is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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