InvoiceCloud

Cloud-based platform enabling online bill payments

.NET/C# Developer - Product Reliability Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours

Full-timeHyderabad, Telangana, IndiaNo salary listedIn-person

About the Job

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience
5+ years of professional experience in software development with strong expertise in .NET, C#, and VB.NET
Minimum 3 years of hands-on experience with performance monitoring tools such as New Relic, ElasticSearch, or AppDynamics
At least 3 years of experience with DevOps practices, including CI/CD pipelines, automated deployments, and infrastructure automation
Strong experience with Azure cloud services and cloud-native application development
Hands-on experience with Kubernetes for managing containerized applications and microservices
Proven ability to perform live debugging and resolve production issues in real time
Strong experience with code reviews, unit testing, and maintaining high-quality code standards
Experience designing and implementing Functions, batch jobs, and message queues
Ability to operate under pressure and take ownership of critical production incidents
Strong problem-solving and analytical skills
Excellent written and verbal communication skills with the ability to collaborate across teams

Responsibilities

Owns reliability, performance, and stability outcomes for assigned product services in production.
Acts as an incident responder for critical production issues, leading investigation, mitigation, and resolution.
Takes accountability for live debugging, root-cause analysis, and corrective actions across environments.
Ensures systems meet defined reliability, scalability, and availability expectations.
Develops and maintains scalable .NET and C# services with a focus on performance, resilience, and maintainability.
Implements and improves CI/CD pipelines, deployment automation, and operational workflows.
Uses performance monitoring tools such as New Relic, ElasticSearch, and AppDynamics to proactively identify and resolve issues.
Standardizes observability, alerting, and response practices to reduce mean time to detection and resolution.
Delivers measurable improvements in system uptime, latency, throughput, and incident reduction.
Ensures production incidents are resolved quickly and do not recur through preventive engineering.
Performs rigorous code reviews, unit testing, and validation to ensure high-quality, production-ready code.
Supports reliable releases by validating readiness and monitoring post-deployment behavior.
Designs and implements cloud-native solutions using Azure services, containers, and Kubernetes.
Builds and optimizes Functions, batch processes, and message queues to support scalable, resilient data processing.
Applies automation and AI-enabled analysis to accelerate incident diagnostics, performance tuning, and anomaly detection.
Continuously improves system architecture, tooling, and workflows as platform scale and complexity increase.

Desired Qualifications

Experience working in Agile development environments
Certifications in Azure, DevOps, or related technologies
Familiarity with additional cloud platforms or container orchestration tools
Experience supporting fintech, payments, or other high-throughput transactional systems

About InvoiceCloud:

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.

Job Details

InvoiceCloud is seeking a highly skilled Product SRE to strengthen the reliability, performance, and scalability of our cloud-based payment and billing platform. This is a senior individual contributor role responsible for designing, building, and operating resilient .NET-based services while ensuring strong observability, rapid incident response, and continuous reliability improvements.

The Product SRE partners closely with Engineering, Platform, DevOps, and Product teams to embed reliability into system design, deployment, and operations. This role carries accountability for production stability and performance without people management responsibility.

Success Profile

At InvoiceCloud, success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role.

Ownership

Owns reliability, performance, and stability outcomes for assigned product services in production.
Acts as an incident responder for critical production issues, leading investigation, mitigation, and resolution.
Takes accountability for live debugging, root-cause analysis, and corrective actions across environments.
Ensures systems meet defined reliability, scalability, and availability expectations.

Drives Efficiency

Develops and maintains scalable .NET and C# services with a focus on performance, resilience, and maintainability.
Implements and improves CI/CD pipelines, deployment automation, and operational workflows.
Uses performance monitoring tools such as New Relic, ElasticSearch, and AppDynamics to proactively identify and resolve issues.
Standardizes observability, alerting, and response practices to reduce mean time to detection and resolution.

Results Driven

Delivers measurable improvements in system uptime, latency, throughput, and incident reduction.
Ensures production incidents are resolved quickly and do not recur through preventive engineering.
Performs rigorous code reviews, unit testing, and validation to ensure high-quality, production-ready code.
Supports reliable releases by validating readiness and monitoring post-deployment behavior.

Innovative

Designs and implements cloud-native solutions using Azure services, containers, and Kubernetes.
Builds and optimizes Functions, batch processes, and message queues to support scalable, resilient data processing.
Applies automation and AI-enabled analysis to accelerate incident diagnostics, performance tuning, and anomaly detection.
Continuously improves system architecture, tooling, and workflows as platform scale and complexity increase.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience
5+ years of professional experience in software development with strong expertise in .NET, C#, and VB.NET
Minimum 3 years of hands-on experience with performance monitoring tools such as New Relic, ElasticSearch, or AppDynamics
At least 3 years of experience with DevOps practices, including CI/CD pipelines, automated deployments, and infrastructure automation
Strong experience with Azure cloud services and cloud-native application development
Hands-on experience with Kubernetes for managing containerized applications and microservices
Proven ability to perform live debugging and resolve production issues in real time
Strong experience with code reviews, unit testing, and maintaining high-quality code standards
Experience designing and implementing Functions, batch jobs, and message queues
Ability to operate under pressure and take ownership of critical production incidents
Strong problem-solving and analytical skills
Excellent written and verbal communication skills with the ability to collaborate across teams

Preferred Qualifications

Experience working in Agile development environments
Certifications in Azure, DevOps, or related technologies
Familiarity with additional cloud platforms or container orchestration tools
Experience supporting fintech, payments, or other high-throughput transactional systems

InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.

This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.

If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact [email protected].

Click here to review InvoiceCloud’s Job Applicant Privacy Policy.

For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.

About the Company

InvoiceCloud

Cloud-based platform enabling online bill payments

InvoiceCloud provides a cloud-based electronic bill payment platform that helps utilities, insurance companies, and government agencies offer online payment options. The platform plugs into clients’ existing billing systems, enabling customers to view bills and pay them online, which simplifies complex payment processes and improves digital interactions. It works by integrating with billing data, offering customers a seamless payment experience via online channels, and charging clients through subscriptions, per-transaction fees, and value-added services. Compared to competitors, InvoiceCloud emphasizes easy integration with current billing systems and a focus on a broad set of public and private sector clients to boost e-payment adoption and customer engagement. The company’s goal is to help clients increase customer satisfaction and financial results by making payments faster, easier, and more convenient.

Company size: 501-1,000
Company stage: IPO
Headquarters: Braintree, MA
Founded: 2009

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