Teleperformance Spain

Runs multilingual customer support and sales services

Sales Trainer - AI Project

Corporate & Technical TrainingConfirmed live in the last 24 hours

Full-timeBarcelona, SpainNo salary listed

About the Job

Requirements

Must currently hold the position of Sales Trainer.
English proficiency at C1 level is required.
A bachelor’s degree or equivalent practical experience is required.
Hands-on sales expertise and a strong grasp of sales methodologies are required.
Experience designing and delivering sales training programs is preferred, particularly in software, SaaS, IT services, or system integration sectors.
Strong analytical skills are required to assess learning outcomes and adapt programs accordingly.
Stakeholder management experience is required.

Responsibilities

Develop and execute training plans for new sales team members, including engaging training modules on product knowledge, objection handling, negotiation skills, and company best practices.
Assess training needs, create tailored learning plans, and provide ongoing coaching and mentorship.
Evaluate training effectiveness and sales performance using feedback and key metrics, collaborating with managers and quality teams to align with business needs.
Act as a subject matter expert on products and services, stay current on industry trends and emerging sales methodologies, and continuously enhance training content.
Partner with cross-functional teams to identify training needs, share best practices, and adapt training strategies to evolving business priorities and market conditions.

Desired Qualifications

Fluency in German, Italian, Spanish, or French.
Process excellence, including systematically improving organizational processes to enhance efficiency, effectiveness, and quality.
Collaboration, including working effectively with others and sharing ideas and resources to achieve common goals.
Communication skills for exchanging information, ideas, and messages through various channels.
Emotional intelligence to understand and manage one’s own emotions and those of others to foster positive relationships and effective actions.
Open-mindedness in considering and appreciating diverse perspectives and ideas.
Critical thinking to evaluate information and arguments and make informed decisions based on data insights.
Solution orientation focused on finding practical and effective solutions to problems and challenges.
An entrepreneurial mindset characterized by innovation, creativity, risk-taking, and proactive problem-solving and opportunity identification.
AI proficiency, including understanding and leveraging artificial intelligence concepts such as machine learning, data analysis, and automation.
Data literacy, including reading, interpreting, and analyzing data to support informed decision-making.

Sales Trainer - AI Project

Teleperformance Spain · Barcelona, Spain · Full-time · Posted 2026-06-23

Workplace: on_site

Department: OAI_TR

Description

About the Project

One of the leading AI platforms has chosen TP Spain to manage its new Sales Growth program, launching in August 2026. This is a strategic win for TP: a global brand, a scalable sales-driven model, and strong long-term growth potential.

This initiative positions TP Barcelona as a leading EMEA hub for sales-focused programs and offers significant career growth opportunities.

As a Sales Trainer, you will design and deliver impactful onboarding and skill development programs for both new hires and experienced team members to empower sales professionals. Your responsibilities will include:

Develop and execute comprehensive training plans for new sales team members, designing and delivering engaging training modules covering product knowledge, objection handling, negotiation skills, and company best practices
Assess training needs and create tailored learning plans and provide ongoing coaching and mentorship
Evaluate training effectiveness and sales performance using feedback and key metrics collaborating with the managers and qualities to align the business needs.
Act as a subject matter expert on products and services and stay current on industry trends and emerging sales methodologies to continuously enhance training content.
Partner with cross-functional teams to identify training needs and share best practices and innovate and adapt training strategies to align with evolving business priorities and market conditions

Requirements

Must currently hold the position of Sales Trainer.
English level: C1. Fluency in German, Italian, Spanish, French is a plus
BA/BS degree or equivalent practical experience
Hands-on sales expertise with a strong grasp of sales methodologies.
Experience designing and delivering sales training programs, preferably in software, SaaS, IT services, or system integration sectors is a plus
Strong analytical skills, with the ability to assess learning outcomes and adapt programs accordingly
Stakeholder management experience

Desirable Skills

Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
AI Proficiency: Understanding and leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information

Benefits

This role offers significant exposure to cross-market leadership, B2B sales strategy, and marketplace growth, making it one of the most impactful career opportunities within TP Spain.

Why Apply?

Full-time (39 hours/week) position in Barcelona
Competitive Salary
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project
Relocation package support
Access to Private Health Insurance
Exposure to cutting-edge AI advertising solutions
You’ll be based in Barcelona’s 22@ district, a vibrant innovation hub where top global companies and international talent come together to create, grow, and lead
Be at the forefront of a globally visible, high-growth initiative.
Direct collaboration with our AI client and TP global leadership.
Opportunity to shape and scale a new sales-driven program.
Built-in expansion runway for rapid promotions and career development.

Apply

Apply at Teleperformance Spain

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1989

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