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Steampunk

Federal software solutions delivering user-focused outcomes

Technical Policy Analyst/Writer

Technical WritingConfirmed live in the last 24 hours
Full-timeMcLean, VA, USA$80k - $150k /yrIn-person

About the Job

Requirements

  • Ability to hold a position of public trust with the U.S. government.
  • Bachelor's degree and 3 years of relevant experience in policy analysis, government relations, or related fields, with a focus on data policy, technology policy, cybersecurity, artificial intelligence ethics, or compliance.
  • Strong written and verbal communication skills to communicate policies and procedures clearly to employees, management, and stakeholders, including conveying complex information to diverse audiences.
  • Ability to draft clear, actionable policies, standard operating procedures, and communications for technical and non-technical audiences.
  • Strong skills in policy development and governance, including creating, reviewing, and updating policies related to information technology security, data security, privacy, and compliance; familiarity with establishing new agency guidelines and regulations.
  • Ability to adapt to changing priorities and evolving policy landscapes and quickly learn and apply new information or techniques.
  • Proven experience liaising with executive leadership, senior government officials, and high-level stakeholders while maintaining professionalism, discretion, and clarity.

Responsibilities

  • Draft, revise, and implement agency policies and standard operating procedures mandating the use of a Salesforce-based application for specific procedures and records management.
  • Ensure policies clearly define roles, responsibilities, and compliance requirements for agency staff and stakeholders.
  • Ensure policies are comprehensive, clear, and aligned with agency priorities and requirements; maintain documentation of policy drafts, approvals, revisions, and enforcement activities.
  • Collaborate with Salesforce administrators and technical teams to ensure policies accurately reflect system functionality and security protocols.
  • Collaborate with agency leadership and application stakeholders to review and refine policies, procedures, and guidelines, ensuring alignment with federal regulations, security standards, and best practices.
  • Work with the project team, including Disruption Designers and project or program managers, to drive organizational change by promoting the application as an enterprise tool.
  • Identify gaps between current business practices or policy documentation and what is needed to enforce system use; recommend process changes or system enhancements.
  • Present policy updates and adoption progress to executive stakeholders.
  • Manage multiple projects and deadlines by setting goals and timelines and tracking progress.
  • Work with information technology, security, legal, and other relevant teams to align policies and directives with organizational goals and security requirements.
  • Conduct research, synthesize information from various sources, and prepare detailed reports, briefings, and presentations on policy recommendations or their legal and ethical implications.

Desired Qualifications

  • Possess at least one professional certification relevant to the service provided, such as Salesforce, Project Management Professional, Prosci Change Management, Certified Information Privacy Professional, or Certified Information Systems Security Professional.
  • Experience developing, updating, and managing policies for a federal organization; Department of Homeland Security experience is preferred.

About the Company

Steampunk

Federal software solutions delivering user-focused outcomes

Steampunk helps U.S. federal government agencies deliver digital programs and services. The company partners with government clients, using a startup-style, customer-centered delivery approach to design, develop, and deploy software and services that support mission goals. Its products and work are executed in close collaboration with clients, emphasizing rapid delivery and high-quality user experiences. Steampunk differentiates itself by focusing specifically on federal customers and by embedding client input at every step of the process, from planning through deployment, so outcomes meet user needs and mission requirements at speed. The overall goal is to produce reliable, usable solutions that achieve clear mission impacts for government programs.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Winston-Salem, NC
Founded
2002

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