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The Suddath Companies

Director of Truckload and LTL Brokerage

Logistics & TransportationPosted on Nov 11
Full-timeJacksonville, FL, USA

About the Job

Requirements

  • At least 7 years of transportation, freight brokerage, third-party logistics, or logistics experience.
  • Strong knowledge of truckload and less-than-truckload transportation markets.
  • Demonstrated experience in carrier sourcing, capacity development, freight pricing, and rate negotiation.
  • Proven ability to drive revenue and gross-margin growth.
  • Experience managing budgets, forecasts, key performance indicators, and profit-and-loss performance.
  • Strong customer development, negotiation, and relationship-management skills.
  • Experience with transportation management systems and brokerage technology.
  • Ability to read and interpret forms, contracts, and procedure manuals.
  • Ability to draft routine reports and speak effectively before groups of customers or employees.
  • Excellent written and verbal communication skills.
  • Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
  • Ability to solve practical problems with limited standardization and interpret written, oral, diagrammatic, or schedule-based instructions.
  • Strong knowledge of Microsoft Office Suite and logistics systems.
  • Ability to prioritize changing needs, multitask, organize workflow, meet deadlines, and manage daily responsibilities.
  • Bachelor's degree from a four-year college or university preferred; three to five years of sales and industry experience.
  • Ability to support shipments and customers after hours when needed.

Responsibilities

  • Develop and execute strategies to grow truckload and less-than-truckload brokerage revenue and shipment volume.
  • Develop and maintain relationships with shippers, carriers, and transportation partners.
  • Understand customer shipping needs and provide transportation solutions.
  • Negotiate pricing and service agreements with customers and carriers.
  • Maintain customer satisfaction through proactive communication.
  • Match available freight with qualified carriers.
  • Schedule pickups and deliveries.
  • Monitor shipments from dispatch through delivery.
  • Resolve transportation issues, delays, or service failures promptly.
  • Ensure accurate load documentation and shipment tracking.
  • Source and onboard new carriers.
  • Verify carrier insurance, authority, and safety compliance.
  • Maintain relationships with reliable carrier partners.
  • Negotiate carrier rates while maximizing profitability.
  • Ensure compliance with Department of Transportation, Federal Motor Carrier Safety Administration, and company regulations.
  • Use transportation management system technology, market data, and operational analytics to improve pricing, capacity utilization, efficiency, and profitability.
  • Process rate confirmations, invoices, and shipping documents.
  • Monitor freight market trends and pricing conditions.
  • Support claims management and issue resolution as needed.
  • Lead and grow truckload and less-than-truckload brokerage operations, overseeing business development, carrier capacity, pricing, operational execution, customer service, profitability, and team performance.
  • Travel up to 25% as required.

Desired Qualifications

  • At least 5 years of leadership or management experience.

About the Company

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Jacksonville, FL
Founded
1919

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