Full-Time

Delivery Manager / Senior Delivery Manager

C3.ai

C3.ai

1,001-5,000 employees

Leading enterprise AI software provider

AI & Machine Learning
Industrial & Manufacturing
Hardware
Financial Services
Energy
Data & Analytics
Aerospace

$122,000 - $185,000

Equity

Senior

New York, NY, USA + 1 more

Required Skills
Communications
Data Science
Quality Assurance (QA)
Development Operations (DevOps)
Operations Research
Requirements
  • Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, Operations Research or similar field
  • Minimum of 6 -10 years consulting, product and/or delivery management experience with enterprise SaaS solutions
  • Experience leading customer engagements with substantial exposure and involvement with data science, cloud infrastructure, solution architecture, application development, and data engineering
  • Credible customer presence
  • Strong customer orientation with a drive to build intimacy with users and their organizations’ needs
  • Data-driven, analytically oriented, with a commitment to process improvement
  • Demonstrated ability to navigate between the business and technical domains of a software implementation project while providing leadership in both areas
  • Excellent presentation and written communication skills with keen attention to detail
  • Authorized to work in the United States without the need for current or future company sponsorship
Responsibilities
  • Collaborate with customers to craft compelling use cases that drive business value and translate use cases into detailed requirements and specifications
  • Turn business requirements into application features and capabilities, map use cases to granular team tasks and produce detailed project work plans
  • Lead solution development with a team of engineers, architects, data scientists, product managers, QA and DevOps to deliver successful deployments
  • Work across internal teams to make necessary trade-offs between short-term customer deliverables and long-term product roadmaps items
  • Anticipate stakeholder needs, remove obstacles, track and address risks before they become issues and manage expectations
  • Quantify and track value metrics that can be realized from C3 AI solutions
  • Advise executive customer stakeholders on future use case roadmaps and drive customer success and adoption with a focus on customer retention and expansion
  • Develop high quality and polished internal and external communications to influence customer and C3 AI success
  • Communicate effectively and proactively with customers to build trusted relationships
  • Travel to customer sites (10% average)

C3.ai is building tools to make AI cost-effective. The company focuses on building applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement.

Company Stage

Series F

Total Funding

$228.5M

Headquarters

Redwood City, California

Founded

2009

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

10%

2 year growth

40%

Benefits

Education - Lifelong learning is a part of C3 AI. That’s why we will cover the total cost for employees to earn a master’s degree in computer science online. Those who complete the degree get three more big perks—a $25,000 cash bonus, a guaranteed 15% raise and a stock grant.

Relax and recharge - In the United States, C3 AI offers 15 days of paid time off every year. As your tenure with the company grows so does your paid time off! C3 AI also offers 10 paid public holidays around which you can build your vacation leave.

Training - C3 AI holds monthly employee training sessions as well as weekly lunch-and-learns. C3 AI also encourages further education by offering bonuses for the successful completion of select online courses.

Health coverage - C3 AI offers competitive coverage. Our program includes medical, dental, and vision.

401K - C3 AI offers fund options via Charles Schwab for retirement savings.

Equity - Restricted stock units are granted to all full-time C3 AI employees.

Free gym membership - To help keep you at the top of your game, C3 AI offers employees a free gym membership at our state-of-the-art fitness facility.

Catered lunches daily - C3 AI provides a fully stocked snack area and beverage refrigerator that contains everything from energy drinks to sodas and iced tea. Every day C3 AI provides a catered, gourmet lunch so that the team can relax together and share ideas.

Commuter check program - C3 AI offers tax saving commuter benefits program.

Travel assistance - Employees are provided global health insurance while traveling for business

Ping-pong and pool tables - C3 AI has been known to host ping-pong and pool tournaments, allowing you to step away from the monitor. This is the perfect opportunity to enjoy coworkers while hitting a white ball at them.

Friday happy hour - Relax and unwind at the end of the week at C3’s weekly Friday Happy Hour. Enjoy good food, good drinks and great company at our office.

Flexible spending accounts - C3 AI offers both Health Care and Dependent Care Flexible Spending Accounts. Both accounts enable you to pay for essential health and wellness before you pay taxes on it.

Life insurance - C3 AI offers short term / long term disability, life insurance and AD&D insurance.

Additional leave benefits - C3 AI offers paid time off for bereavement and jury leave.

Continental breakfast - It’s the most important meal of the day. C3 AI offers breakfast five days a week, including oatmeal, cereal, fruit, and delicious coffee.