Phoenix

Online telemedicine clinic for men's health

Employment Specialist/Job Coach

Case Management & AdvocacyConfirmed live in the last 24 hours

Full-timeAthens, AL, USA$21.15 /hrIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
At least one year of experience in a rehabilitation or nonprofit facility, or a comparable setting, in case management, service provision, working with individuals with disabilities, job development, job placement, follow-up, or training is required.
Proficiency with Microsoft Office and general computer operation is required.
Experience in marketing and public relations is required.
Working knowledge of disability management and awareness is required.
For agency vehicle operation, the employee must qualify for coverage under agency insurance, have a good driving record and valid driver's license, and/or maintain the required level of personal auto insurance.
The employee must satisfactorily complete a background check.
The employee must communicate tactfully, maintain confidentiality, and have adequate spoken communication, reading, writing, and mathematics abilities.
The employee must build and maintain positive working relationships with management and peers.
The employee must have organizational, project-planning, management, analytical, and multitasking skills.
The employee must have listening, verbal, and written communication skills.
The employee must be proficient in general reporting and basic case-file management.
For the Employee Support Services assignment, the employee must possess or be able to obtain a government Secret clearance and pass a background check within a reasonable time.
For the Employee Support Services assignment, the employee must be able to gain unescorted access to Redstone Arsenal.
The employee must be able to use the telephone and emergency information systems, move independently and safely around the work area, retrieve items from high and low areas, perceive size, discrimination, temperature, shapes, and/or textures, and work at least eight hours per day.
The employee must be able to adapt positively to changes in routine, complete assignments independently, maintain attention and organization, analyze variables and select effective courses of action, maintain stable work behavior and attendance, cope with challenges, resolve problems and conflict, make effective decisions in emergencies, and exercise good judgment to maintain a safe work environment.

Responsibilities

Complete training as defined by the Phoenix Professional Development Plan.
Provide information for statistical requirements as requested.
Maintain reports and records in accordance with policy, referral-source, and accreditation requirements.
Maintain working knowledge of current contract requirements, AbilityOne regulations, CARF standards, Social Security guidelines, Phoenix mission and policies, departmental goals and objectives, and sponsoring-agency guidelines.
For PWI/Supported Employment, provide employment-readiness training in group and individual settings, assessment, job development, job placement, job coaching, and follow-up for referred people.
For PWI/Supported Employment, advise the facility on program participants' employment readiness.
For PWI/Supported Employment, serve as the primary resource for information about current employer needs.
For PWI/Supported Employment, provide job-coaching assistance as directed by the referral source.
Participate in mission-based community activities.
For Employee Support Services, provide case management to Phoenix employees certified as having a disability, including direct intervention, job coaching, referrals to social-service and community agencies, and work-site visits.
For Employee Support Services, develop and maintain competitive employment evaluations and reasonable accommodations under AbilityOne guidelines.
For Employee Support Services, generate reports in accordance with specific guidelines and provide vocational counseling, behavior management, compliance certification, and personnel assessment.
For Employee Support Services, maintain reports and files.
For Employee Support Services, maintain contact and communication with appropriate supervisors, project managers, and Phoenix Vocational staff to provide effective case-management services.
Perform other duties as assigned.

EMPSPECJOBCOACH10092026-2

JOB TITLE: Employment Specialist/Job Coach

Bargaining Unit Status: Non-Bargaining Unit

FULL-TIME (hours per week: 40)

WORK SCHEDULE: 7:00 AM - 4:00 PM, Monday - Friday

EDUCATIONAL QUALIFICATIONS:
High School diploma or equivalent.

EXPERIENCE QUALIFICATIONS:

Minimum of one year’s experience in a rehabilitation, non-profit facility, or comparable setting in the area(s) of case management, service provision, working with individuals with various disabilities, job development, job placement, follow-up, and training.
Proficiency with the Microsoft Office suite and general computer operation is required.
Experience in marketing and public relations.
Strong working knowledge of disability management and awareness.

OTHER QUALIFICATIONS:

Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
Must be able to complete a background check, per company requirements, satisfactorily.
Ability to communicate with tact and maintain confidentiality.
Adequate ability to communicate in spoken conversation – adequate volume of speech.
Adequate ability in writing/reading/mathematics.
Ability to effectively build and maintain positive working relationships with management and peers.
Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
Superior listening, verbal, and written communication skills.
Proficiency in general reporting and basic case file management.

IMMEDIATE SUPERVISOR:
Program Coordinator

POSITIONS SUPERVISED:
None

JOB RESPONSIBILITIES SUMMARY:
Ability to develop jobs and serve as an advocate for individuals with disabilities eager to obtain employment. Assist referred individuals with job placement, follow-up, and training. Provide case management and social service referral assistance as needed. Provide job readiness training and instruction.

ESSENTIAL FUNCTIONS:

Complete training as defined by the Phoenix Professional Development Plan.
Provide information as requested for various statistical requirements.
Maintain reporting and records as outlined by policy, referral source, and accreditation requirements.
Have working knowledge of current contract requirements, AbilityOne regulations, CARF standards, Social Security guidelines, Phoenix mission/policies, departmental goals and objectives, and other sponsoring agency guidelines.

SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:

Employment Specialist/Job Coach (PWI/Supported Employment)

Provide employment readiness training (group and individual), assessment, job development, job placement, job coaching, and follow-up for referred persons.
Serve as a facility consultant regarding the employment readiness of program participants.
Serve as primary resource person for information on current employer needs.
Provide job coaching assistance as directed by the referral source.
Participate in mission-based community activities.

Employment Specialist/Job Coach (Employee Support Services)

Possess or can obtain a government secret clearance and pass a background check within a reasonable time, as determined by the employer.
Ability to gain unescorted access to Redstone Arsenal.
Provide select case management services to Phoenix employees certified as having a disability, to include: direct intervention, job coaching, referrals to social service/community agencies, and work site visits; development and maintenance of competitive employment evaluations and reasonable accommodations per AbilityOne guidelines; report generation per specific guidelines, vocational counseling, behavior management, compliance certification, and personnel assessment; reporting and file maintenance.
Maintain contact and communication with appropriate supervisors, project managers, and other Phoenix Vocational staff to provide effective case management services.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

Adequate ability for conversation, telephone use, and emergency information systems.
Ability to be independently mobile on all surfaces and in all situations.
Ability to move safely about the work area.
Ability to retrieve items from high and low areas.
Ability to perceive size, discrimination, temperature, shapes, and/or textures.
Physical stamina to work at least 8 hours per day.

BEHAVIORAL CAPACITIES:

Must be able to change routine positively.
Must be able to follow through on assignments independently.
Must have good organizational skills.
Must have a long attention span to listen to people, perceive real problems, and bring issues to a successful conclusion.
Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
Must possess effective oral and written communication and interpersonal skills.
Must be able to maintain confidentiality.
Must have stable work behaviors daily.
Must have adequate individual coping skills.
Must be able to maintain good work attendance.
Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
Must be able to exercise good judgment to maintain a safe work environment.

NON-ESSENTIAL FUNCTIONS:

Other duties as assigned.

RATE OF PAY:

$21.15 per hour

Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, are encouraged to apply.
All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority, or in another protected group. We are a Drug-Free Workplace.
Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration.

About the Company

Phoenix

Online telemedicine clinic for men's health

Phoenix is a Canadian telemedicine clinic that serves men’s health needs. It connects men with licensed Canadian physicians through a secure online platform for online assessments, consultations, and, when appropriate, prescriptions. Unlike pharmacies, it does not make drugs; it partners with clinicians and ships prescribed medications for free. Its goal is to provide accessible, confidential, and continuous care for men through at-home telehealth.

Company size: 51-200
Company stage: Series A
Total funding: $37M
Headquarters: Toronto, Canada
Founded: 2020

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