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Teleperformance

Outsourced customer experience management services

Ad Sales Specialist

Account ManagementConfirmed live in the last 24 hours
Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

  • A minimum of 2 years of work experience in sales and/or online advertising or social media.
  • Native-level English and Tagalog.
  • Strong verbal and written communication skills for pitching by phone and composing compelling proposals.
  • Ability to meet or exceed productivity, readiness, sustainability, task-point, compliance, and customer-satisfaction targets.
  • Ability to organize one's day and manage time effectively.
  • Customer focus, interest in customer interaction, and ownership of business goals.
  • Passion for social media.
  • Ability to work in a fast-paced and constantly evolving environment as part of a team.

Responsibilities

  • Serve as a trusted consultant to partners to develop and optimize their channels, increasing platform usage and content creator adoption of tools and features.
  • Detect and understand customer needs and objectives.
  • Understand key platform features and connect customer needs to those features.
  • Handle a high volume of potential clients daily through video calls, email, and phone calls.
  • Manage and prioritize a portfolio, identify opportunities, and follow up with content creators over several months.

Desired Qualifications

  • A BA/BS degree or equivalent is preferred.
  • A master's degree in Marketing, Digital Marketing, Communications, or Journalism is a plus.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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