Full-Time

Senior Manager of Customer Marketing

Tipalti

Tipalti

1,001-5,000 employees

Tipalti provides a finance automation solution that streamlines accounts

Data & Analytics

$145,000

Senior

San Mateo, CA, USA

Required Skills
Marketing
Requirements
  • 4+ years of experience in Customer Marketing, specifically within a B2B SaaS environment, preferably in the fintech sector.
  • Experience in managing customer reference programs, including sourcing and developing case studies, testimonials, and other customer-centric content.
  • Proven track record of implementing and managing successful customer marketing programs that drive engagement, retention, and advocacy.
  • Demonstrated success in utilizing customer advocates as key spokespeople in events, videos, and webinars.
  • Strong storytelling skills, with the ability to craft compelling narratives around customer experiences and successes.
  • Excellent communication and interpersonal skills, with a knack for building strong relationships with customers and internal stakeholders.
  • Strong project management skills, with the ability to lead cross-functional initiatives and manage multiple projects simultaneously.
  • Analytical mindset with experience in measuring and reporting on the success of customer marketing initiatives.
  • Creative thinker with a customer-first approach, constantly looking for innovative ways to engage and celebrate our customer community.
  • Proficiency in marketing automation and CRM tools to track and analyze customer engagement and program effectiveness.
  • Bachelor's degree in Marketing, Business, Finance, or Communications. An advanced degree in a related field is a plus.
Responsibilities
  • Customer Advocacy and Engagement
  • Content Creation and Management
  • Events and Speaker Engagements

Tipalti provides a finance automation solution that streamlines accounts payable and payment management processes, handling supplier onboarding, tax compliance, invoice processing, global payments, and payment reconciliation. The platform helps companies eliminate up to 80% of their supplier payment workload and scale their business efficiently.

Company Stage

Series F

Total Funding

$878.3M

Headquarters

Foster City, California

Founded

2010

Growth & Insights
Headcount

6 month growth

13%

1 year growth

19%

2 year growth

28%
INACTIVE