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Base.com

Online marketplace selling broad product range

E-commerce SaaS Implementation Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeBudapest, Hungary€2.4k - €3.2k /moRemote

About the Job

Requirements

  • Relevant experience in implementation specialist work, e-commerce technology, or a related area such as ERP implementation, product/project management, or development.
  • Native-level Hungarian proficiency and communicative English proficiency.
  • Business communication, project management, and software implementation skills.
  • Knowledge of a technology stack and development experience; PHP knowledge is advantageous.
  • Ability to work proactively and solve problems, take ownership through task completion, work independently and collaboratively, and perform effectively remotely.

Responsibilities

  • Conduct customer meetings and consultations after contract signing to collect information and data needed for implementation.
  • Prepare cost and time estimates for customers.
  • Configure and customize the system for individual requirements using databases, integrations, and related components.
  • Find alternatives when existing functionality cannot meet a need, including workarounds or development proposals.
  • Program missing functionality, such as customer-specific scripts.
  • Record IT tickets for required new developments.
  • Maintain ongoing customer communication, collect feedback, and manage approvals.
  • Audit the platform and verify its operation.

Desired Qualifications

  • PHP knowledge.

About the Company

Base.com

Online marketplace selling broad product range

Base.com is an online retailer that sells a wide range of consumer goods, from Health & Beauty and Electronics to Entertainment, Clothing, and Gifts. Its products come from inventory held by Online Commerce Ltd. (OCL) and are accessed via its websites, including base.com and dvd.co.uk. Users place orders through the sites, and Base.com handles purchase, payment, and shipping of items to customers. The company differentiates itself by operating multiple online storefronts with a broad catalog and a long-standing presence in internet commerce since 2001. Its goal is to provide convenient, broad-access online shopping across many product categories and to maintain a strong online retail footprint.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Cheltenham, United Kingdom
Founded
2001

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