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The Nature Conservancy

Conserves ecosystems via science-based action

Associate Director of Operations and Engagement

Business & StrategyUpdated on Nov 12
Full-timeMinneapolis, MN, USA

About the Job

Requirements

  • A bachelor's degree and six years of related experience, or an equivalent combination, including two years managing operations functions.
  • Experience leading and implementing multiple projects.
  • Experience working with teams across an organization.
  • Supervisory experience, including setting objectives, managing performance, and resolving conflicts.
  • Experience developing, managing, and implementing goals, plans, and complex processes.
  • Experience working in partnership with others in a collaborative or advisory role.
  • A valid driver's license and compliance with TNC’s Auto Safety Program; employment is contingent upon completion of a Vehicle Use Agreement, which may include a motor vehicle record review.

Responsibilities

  • Provide overall direction or leadership for operations functions across Minnesota, North Dakota, and South Dakota, including procurement, facilities, information systems, office management, and/or safety.
  • Provide leadership and oversight for chapter operations, ensuring staff have the facilities, systems, resources, services, and operational support needed to advance chapter priorities effectively and efficiently.
  • Coordinate office operations, workplace services, safety, vendor relationships, and operational processes that support a productive and positive employee experience.
  • Lead and support direct reports and matrixed staff by setting priorities, aligning work, providing coaching and feedback, fostering accountability, and supporting professional growth and development.
  • Promote collaboration, strong communication, and a culture of continuous improvement.
  • Lead initiatives that strengthen employee engagement, connection, and belonging.
  • Oversee onboarding, recognition, staff events, and other activities that help employees feel informed, valued, supported, and connected to the chapter’s mission and culture.
  • Serve as the chapter’s employee engagement survey champion.
  • Partner with leaders to cultivate an inclusive, collaborative, and high-performing workplace.
  • Champion chapter needs in partnership with division human resources, finance, contracts, information technology, and other business services teams.
  • Escalate and help resolve operational issues, improve processes, and strengthen service delivery to support chapter staff and leaders.
  • Maintain relationships across the Great Plains Division to identify shared challenges, leverage resources, share best practices, and connect chapter staff with expertise and support.
  • Lead workplace planning and facilities-related activities that support a productive, collaborative, and inclusive work environment.
  • Coordinate office operations across Minnesota, North Dakota, and South Dakota, including space planning, technology acquisition and management, workplace policies, vendor relationships, and facilities services.
  • Lead planning and implementation activities related to office transitions, including employee engagement, workplace readiness, communication, and establishing effective ways of working that support collaboration, culture, and organizational goals.
  • Support organizational change initiatives, operational improvements, and strategic projects.
  • Coordinate cross-functional planning, manage project activities, facilitate stakeholder engagement, and help staff and leaders navigate transitions.
  • Support the successful adoption of new processes, structures, technologies, and ways of working that improve organizational effectiveness.

About the Company

The Nature Conservancy

Conserves ecosystems via science-based action

The Nature Conservancy is a global non-governmental organization that protects lands and waters to conserve nature and support human well-being. It works on science-led conservation projects around the world, partnering with communities, governments, and businesses to protect biodiversity, restore ecosystems, and address climate change. Its approach involves on-the-ground land and water protection, habitat restoration, sustainable resource practices, and policy advocacy, all guided by data and collaboration rather than partisan agendas. What sets it apart is its large, international footprint, long track record, and emphasis on measurable conservation outcomes through partnerships rather than relying on a single technology or product. The goal is to create a world where people can thrive alongside healthy ecosystems for generations to come.

Company size
5,001-10,000
Company stage
Grant
Total funding
$9.3M
Headquarters
Arlington County, VA
Founded
1951

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