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Dallas County

Texas county government

Clerk 4

Full-Time
$19.82 - $24.35/hr
Mid
Dallas, TX, USA
In Person
Clerical & Data EntryData Entry, Office Clerical & Records

About the job

Requirements
  • Graduation from an accredited high school or GED program.
  • Four years of job-related experience, 60 hours of college, or a combination of the two.
  • Ability to type 35 words per minute or 70 keystrokes per minute.
  • Knowledge of computer applications and standard word-processing software.
  • Ability to understand and follow written and verbal instructions, organize and process work, and establish and maintain effective working relationships with County employees and the general public.
  • Ability to work with juveniles who may have committed dangerous or aggressive acts and a high tolerance for an emotionally demanding and stressful work environment.
  • Ability to sit, stand, and walk for prolonged periods and lift and carry up to 25 pounds unassisted.
Responsibilities
  • Perform complex support tasks for judges, managers, or supervisors, including preparing, processing, and reconciling documents and records; researching and resolving problems; balancing and monitoring accounts; and interacting with the public.
  • Act as a subject matter expert and team leader by developing policies and procedures, coordinating and monitoring tasks, updating and training staff on policies and procedures, and preparing training materials and aids.
  • Prepare routine correspondence, complete forms and other documents, and serve as a liaison to other departments and the public.
  • Research, compile, and analyze data to respond to inquiries, problems, issues, and exceptions and resolve discrepancies.
  • Collect, input, and reconcile data, funds, or inventories and prepare reports.
  • Verify the accuracy of information, policies and procedures, and accounts to ensure compliance with applicable County, State, and Federal statutes.
  • Use department-specific and county-wide computer systems for data input, retrieval, purchasing, inventory, and related activities.
  • Provide routine computer support, including accessing data, ordering supplies, maintaining inventory, generating and maintaining reports and schedules, training clerical staff on computer applications, resolving routine problems, and coordinating with information technology services.
  • Stay abreast of changes in laws, policies, and procedures that impact the section and review section materials to ensure changes are reflected.
  • Assist with employee-related issues, including participating in interviews, maintaining time and attendance data, reconciling payroll issues, coordinating leave activities, and ensuring employees receive appropriate training.
  • Perform other duties as assigned.
Desired Qualifications
  • Experience in a customer service environment.

About the company

Dallas County is a county government serving residents and communities in Dallas County, Texas. The county administers courts, elections, public health, justice, records, infrastructure, human services, and other local government programs. It serves residents, businesses, visitors, partner agencies, and communities across Dallas County. Its operating model centers on elected offices and departments operating under public law, budgets, civil-service rules, and countywide administrative systems. Teams work across public health, justice, administration, technology, facilities, finance, records, and community services. Teams support coordinated daily delivery.

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