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Schneider Electric

Global energy management and automation provider

Building Automation Service Specialist 3

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeColumbus, OH, USA

About the Job

Requirements

  • At least 4 years of experience as a Service Specialist or in a comparable field-service role, with related industry knowledge.
  • Experience with HVAC and security installations.
  • Proficiency with building systems and applications of Schneider Electric technology.
  • Demonstrated communication skills for working directly with customers, project teams, and other trades.
  • Ability to coordinate on-site work and operate under the daily supervision of a Field Service Supervisor while reporting to the Field Service Manager.
  • A 2-year technical degree or equivalent work experience.
  • Complete the EcoStruxure Building: WorkStation and System Design certification within the first year in the role.
  • Complete the EcoStruxure Building: Technician certification within the first year in the role.
  • Complete the EBO WorkStation and Design certification within the first year in the role.
  • Complete the EBO Technician certification within the first year in the role.

Responsibilities

  • Develop and implement hardware selections and software applications for assigned customers.
  • Troubleshoot and compare customer systems to identify and resolve deficiencies.
  • Create, load, test, check out, and start up system databases and building systems.
  • Manage scheduled maintenance agreements and perform warranty work.
  • Coordinate on-site activities with project teams, subcontractors, other trades, commissioning agents, and customers.
  • Request and deliver materials as required to support project execution.
  • Provide on-site customer training and recommend system improvements or modifications.
  • Develop multi-year customer system upgrade plans, including short- and long-term budgets and account plans.
  • Work with customers to develop and implement advanced energy-savings or building-analytics solutions.
  • Engineer small to medium projects, including upgrades and enhancements.
  • Lead the resolution of internal and external project deficiencies in coordination with the project team.
  • Coach and mentor junior service personnel.

About the Company

Schneider Electric

Global energy management and automation provider

Schneider Electric is a global specialist in energy management and automation. It helps homes, businesses, and industries run electricity more efficiently by selling electrical products, automation hardware, software, and related services. Its offerings cover electrification, automation, and digitization, and solutions connect devices, collect data, and control systems to optimize energy use in smart industries, resilient infrastructure, and data centers. The company distinguishes itself with a broad, end-to-end portfolio and a worldwide presence in over 100 countries, combining hardware, software, and services to address sustainability and reliability. Its goal is to help people and organizations use energy more efficiently, reduce environmental impact, and improve uptime and reliability.

Company size
10,001+
Company stage
IPO
Headquarters
Rueil-Malmaison, France
Founded
1836

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