HPC AI Infrastructure Configuration Service Delivery Engineer

Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale. 

Some product builders follow the rules. Ours rewrite them.

Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust. When your products power critical infrastructure around the world, that responsibility matters.

We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it.

If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here.

Join us and help build the future of enterprise technology. 

Join us as an HPC / AI Infrastructure / Configuration Service Delivery Engineer on our Services team in Finland/ Denmark to do the best work of your career and make a profound social impact.

What you'll achieve

As an HPC / AI Infrastructure / Configuration Service Delivery Engineer, you will be responsible for delivering, configuring, and supporting large-scale AI and High Performance Computing (HPC) environments while ensuring operational readiness, platform reliability, and service excellence. You will work with cross-functional engineering, architecture, deployment, and operations teams on cutting-edge AI infrastructure and HPC technologies that enable critical customer solutions and business outcomes.

You will:

• Lead deployment, configuration, validation, and operational support activities for AI and HPC environments.
• Ensure infrastructure consistency, compliance, operational readiness, and service reliability across large-scale deployments.
• Drive incident management, troubleshooting, root cause analysis, and service restoration to maintain platform availability and performance.
• Partner with engineering, architecture, operations, and deployment teams to improve service delivery, monitoring, and operational excellence.
• Contribute to automation, telemetry, and continuous service improvement initiatives that enhance efficiency and scalability.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements 

• Experience in service delivery, infrastructure operations, systems engineering, or platform operations.

• Strong knowledge of configuration management, provisioning, and deployment processes.

• Experience supporting Linux and distributed computing environments.

• Familiarity with AI infrastructure, HPC clusters, GPU-based systems, or large-scale compute environments.

• Understanding of networking, storage, and data center infrastructure fundamentals.

• Strong troubleshooting, analytical, and problem-solving skills.

• Excellent communication and documentation skills.

• Fluent in English and one Nordic language (Norwegian, Swedish, Danish, Finnish). 

Desirable Requirements 

• Experience supporting AI training clusters, GPU infrastructure, or HPC environments.

• Familiarity with Infrastructure-as-Code, DevOps, and operational best practices.

• Experience with monitoring, observability, telemetry, and analytics platforms.

• Knowledge of cluster orchestration and platform lifecycle management.

• Bachelor degree in a related technical discipline.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Ushere.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.