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SBM Management Services

Global facilities management and cleaning services

Operations Director

Operations & LogisticsUpdated on Nov 12
Full-timeHouston, TX, USA$125k - $140k /yr

About the Job

Requirements

  • A bachelor's degree in business, communications, or a related field from a four-year college or university, with 5-10 years of experience, or an equivalent combination of education and experience.
  • May be required to have a valid driver's license.

Responsibilities

  • Direct and implement company policy to ensure compliance with contract responsibilities.
  • Manage costs and revenue to meet company financial goals, including expanding business within strategic accounts and clients, negotiating increases with customers, reducing operating costs, and changing schedules or processes.
  • Direct operations, both directly and through subordinate managers, to fulfill contractual responsibilities and profitability goals while exceeding customer service expectations.
  • Maintain a safe work environment for self and employees by implementing safety, recognition, and training programs.
  • Ensure compliance with local, state, and federal regulations, including FLSA, OSHA, and ADA.
  • Ensure division budget compliance for identified accounts.
  • Manage and retain qualified staff, ensuring they are reasonably satisfied with their positions and compensation, understand and are trained for their positions, and understand company goals, expectations, and the impact of their contributions.
  • Provide managerial authority over Regional Operations Directors.
  • Participate in developing and implementing company goals and strategic vision.
  • Drive to various work locations, customer sites, or company facilities as necessary to perform the essential functions of the position.
  • Travel as required for the position.
  • Carry out management responsibilities in accordance with organizational policies and applicable laws, including interviewing and hiring, planning, assigning and directing work, performance evaluations, rewarding and disciplining employees, addressing complaints, resolving problems, and ensuring employees are trained on tasks and safety requirements.

About the Company

SBM Management Services

Global facilities management and cleaning services

SBM Management Services provides facilities management focused on soft services, especially commercial cleaning and janitorial work. It customizes cleaning programs for each client and runs them through standardized processes, management systems, and reporting tools to boost efficiency and transparency. With a global footprint of over 1,000 locations, SBM offers integrated soft services designed to keep facilities clean and safe, backed by a workforce developed through training in a minority-owned company. Its approach emphasizes consistent operations, measurable reporting, and tailored service to meet diverse client needs. The goal is to help clients maintain high-quality, safe workplaces by delivering reliable cleaning and facilities support through an organized, scalable system.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
McClellan, West Virginia
Founded
1982

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