In PersonOffice-based in Chico; travel to participants’ homes may comprise up to 80% of the time.
About the job
Requirements
Current CPR certification.
A valid California driver’s license.
Eligibility for coverage under the employer’s liability policy with a clean Department of Motor Vehicles report.
A personal vehicle and proof of current auto insurance.
Successful completion of a pre-employment background check and fingerprinting compliance.
Ability to communicate effectively in English, in writing and verbally, with colleagues, supervisors, and participants.
Ability to work in the community for face-to-face client visits and in an office environment.
Knowledge of the basic problems and needs of people diagnosed with a physical disability or emotional disturbance.
Skill in assessing and prioritizing multiple tasks, projects, and demands.
Skill in working within deadlines to complete projects and assignments.
Ability to establish and maintain effective working relationships with coworkers and community providers.
Ability to use a computer and standard software, including an electronic medical record.
Ability to work independently and as a team member.
Ability to sit, stand, bend, lift, walk, and move intermittently during working hours; lift up to 35 pounds without assistance; and drive intermittently.
Successful completion of a medical exam assessing, among other things, the ability to move, visual acuity, and hearing acuity.
Responsibilities
Work with a care management team that provides comprehensive case management services.
Help the team find community resources needed to meet participants’ needs, including housing, medical equipment and supplies, primary care physicians and specialists, food, clothing, household goods, and medical transportation.
Provide and guide participants through application processes for services such as health benefits and insurance coverage, In-Home Supportive Services, CalFresh, and waiver and managed care programs.
Advocate to ensure participants receive timely medical services to remain safe in their communities.
Educate participants so they can better understand service benefits and community support programs.
Document consumer interactions and maintain timely reporting and documentation.
Observe participant behavior, report significant changes to a supervisor and medical provider, and document reports promptly and appropriately.
Travel to participants’ homes for visits, potentially up to 80% of the time.
Desired Qualifications
Knowledge of the Cal-AIM program and experience with Housing and Urban Development and housing programs.
Experience providing care management services and knowledge of low-income housing resources.
Knowledge of community and supportive services.
Bilingual skills, especially Russian, Spanish, Hmong, or Portuguese.
Education in social work or related fields such as gerontology, sociology, or psychology.
Home & Health Care Management is the oldest home health care agency in Northern California. Our agency specializes in delivering comprehensive in-home care and case management for older adults, children, and those living with disabilities across many counties. We use a matrix of Medi-Cal, Medicare and targeted health programs to find solutions that work for our clients.
We are currently looking to add a new member to our Enhanced Care Management Team to provide comprehensive case management services and housing navigation services. We serve patients from most counties in Northern California.
Who You Are:
You are passionate about making a difference in the lives of individuals through case management. You are good at problem solving, have experience and knowledge of community resources, including housing for low income and disabled persons, and help people solve social determinants of health care problems.
Travel:
This role is office-based. However, travel could comprise up to 80% of your time, visiting participants in their home.
Location:
This is not a remote role and requires you to work in our Chico office.
Schedule:
This is a full-time position from Monday-Friday 8am to 5pm with one hour for lunch.
Duties and Responsibilities:
Work with a Care Management Team comprising of care managers who provide comprehensive case management services
Assists the team with finding community resources needed to meet the participant’s needs. This includes, but is not limited to, housing, medical equipment and supplies, access to primary care physicians and specialists, access to food, clothing and household goods and medical transportation. Provide and guide participants with application process for services, such as health benefits and insurance coverage, IHSS, CalFresh and Waiver and managed care programs.
Engages in advocacy efforts to ensure participants receive timely medical services to remain safe in their community
Provides education to participants so they can better understand the benefits of services and community support programs
Documents consumer interaction and maintains timely reporting and documentation requirements
Observes participant’s behavior; reports significant changes to supervisor and medical provider. Documents reports timely and appropriately.
Essential Requirements:
Current CPR certification
Valid California Driver’s License
Eligible to be insured under our liability policy with a clean DMV report
Your own car, and proof of current auto insurance
Pre-employment background check and fingerprinting compliance
Required Skills and Abilities:
Ability to communicate in English effectively in both writing and verbally with colleagues, supervisors and participants
Ability to work in the community for face-to-face visits with the clients and in the office environment
Knowledge of basic problems and needs of people diagnosed with a physical disability or emotional disturbance
Skilled in assessing and prioritizing multiple tasks, projects, and demands
Skilled in working within deadlines to complete projects and assignments
Able to establish and maintain effective working relations with co-workers, and community providers
Able to use a computer utilizing a variety of standard software (including an electronic medical record)
Ability to work independently as well as a team member
Preferred Skills:
Cal-AIM Program knowledge and experience with HUD and housing programs
Experience providing care management services and knowledge of low-income housing resources
Knowledge of community and supportive services
Bilingual skills are preferred, especially in languages such as Russian, Spanish, Hmong or Portuguese
Education in social work or related fields such as gerontology, sociology or psychology
Physical Requirements:
Job offer is conditional upon successfully passing a medical exam that tests amongst other things the ability to move, visual acuity, and hearing acuity. Physical requirements for this role specifically include:
Sits, stands, bends, lifts, walks, and moves intermittently during working hours
Able to lift to 35 pounds without assistance
Able to drive intermittently
Compensation:
Pay range is between $23.00 - $25.00 / hour. Exact compensation may vary based on skills and experience.
Benefits:
We value our employees and are proud to offer competitive compensation and benefits package, which may include:
Medical, Dental & Vision Insurance
Company-Paid Life Insurance
Long-Term Disability Insurance
FSA (Medical and Dependent Care)
Aflac
401(k) Retirement Plan with Company Match
Paid Time Off (Vacation, Sick Leave & Holidays)
Monthly phone Stipend
Employee Assistance Program (EAP)
Mileage Reimbursement (For Eligible Positions)
Company Vehicles Available (For Eligible Positions)
Apply
If you have an interest in joining our amazing team, we would like to hear from you!
Click here to apply online.
You can also download the application packet located at www.homeandhealthcaremgmt.com and fax completed applications to 530-487-8585 or mail to us at 1398 Ridgewood Dr., Chico, CA 95973, Attention: HR Department.