Epic Grand Central/Prelude/RTE/Referrals Analyst

CTG is seeking a skilled Epic Grand Central/Prelude/RTE/Referrals Analyst to join our team. The ideal candidate will bring strong technical expertise, patient access application knowledge, and hands-on experience supporting registration, scheduling, and patient movement workflows. This role is critical in ensuring seamless functionality of Epic’s Grand Central and Prelude and /or RTE modules, supporting both break/fix issues and application enhancements.

Key Responsibilities

• Collaborate as a member of the Epic analyst team, providing developer-level support.
• Apply deep understanding of patient access, scheduling, and patient movement applications to optimize system performance.
• Troubleshoot and resolve break/fix issues within the Grand Central, Prelude, RTE, Ref + Auth modules.
• Implement application enhancements to improve efficiency, compliance, and user experience.
• Work effectively within an established team structure, contributing to shared goals.
• Partner with the manager to prioritize tasks and deliverables.

Requirements

• Epic Grand Central, Prelude, Referrals and Auth, and RTE Certification (required).
• Extensive experience with registration, scheduling, patient movement, and referral management workflows across Epic Grand Central, Prelude, and RTE modules.
• Strong problem-solving skills with the ability to manage complex issues.
• Excellent communication and collaboration skills.
• Ability to work independently while contributing to team success.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. 

The expected base salary for this position ranges from $100,000 to $130,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.