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Bronson Methodist Hospital

Southwest Michigan health system

Patient Safety and Quality Coordinator

Program ManagementConfirmed live in the last 24 hours
Full-timePortage, MI, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree (BSN or BS) and three to five years of experience, including clinical nursing experience in an acute care setting, are required.
  • One to two years of experience specifically leading teams is required.
  • A current Registered Nurse license in good standing with the State of Michigan is required.
  • The role requires the ability to use word processing, spreadsheet, presentation programs, and other job-relevant software.
  • The role requires the ability to analyze and interpret complex data and turn it into information usable to drive improvement in clinical outcomes.
  • Experience working directly with physicians and leaders to set goals and incentives and establish measures of success is required.
  • The role requires the ability to effectively implement change management.
  • The role requires demonstrated skills in performance improvement tools and methodologies within a complex healthcare organization and/or large multi-specialty physician group practice, demonstrated success managing clinical process improvement and patient safety science, and a proven track record applying them.
  • The role requires regular oral and written communication with physicians, management, and healthcare professionals to present information, discuss findings, answer questions, and obtain or exchange information relevant to their needs.
  • The role requires excellent communication skills and a positive customer relations orientation.
  • The employee must be able to sit, use fine motor skills to operate a personal computer and other office equipment, tolerate repetitive motions, and communicate verbally; must occasionally lift or move up to 10 pounds; and must have close vision, color vision, and the ability to adjust focus.

Responsibilities

  • Lead, manage, and support system-wide projects to improve quality outcomes and reduce safety events across the Bronson System.
  • Facilitate system-wide transformation and culture change to produce optimal outcomes.
  • Work with multidisciplinary teams, including physicians and executives, to evaluate, assess, and plan for improvement.
  • Measure and evaluate data to determine the effectiveness of changes.
  • Identify and analyze project scope and objectives to ensure alignment with the overall strategic plan.
  • Manage multiple projects ranging from low to high complexity and from single-entity to system-wide scope.
  • Act as a change agent to lead the system through changing priorities and focus.
  • Interface with individuals ranging from executive-level leaders to front-line staff, external organizations, and physicians.
  • Analyze large data sets to identify opportunities for improvement.
  • Create and lead multidisciplinary teams to identify gaps in care and develop and implement action plans.
  • Present recommendations to System and Entity Committees, including Performance Improvement Committees, Medical Executive Committees, the Executive Team, and the Board Quality Committee.
  • Apply and mentor or coach others on high-reliability principles.
  • Provide education and coaching to department-based and hospital performance-improvement committees regarding quality measures, tactics, and action plans.
  • Develop, coach, and mentor staff on an ongoing basis.
  • Provide direct support to Patient Safety and Quality management.

Desired Qualifications

  • A master's degree is preferred.
  • Certified Professional in Healthcare Quality (CPHQ) and/or Certified Professional in Patient Safety (CPPS) certification is preferred.

About the Company

Bronson Methodist Hospital

Southwest Michigan health system

Bronson Methodist Hospital is a nonprofit health system serving southwest Michigan. The system provides hospital, primary, specialty, emergency, outpatient, rehabilitation, and community health services through regional care locations. It serves patients, families, clinicians, referring providers, and communities throughout southwest Michigan. Its operating model centers on coordinated hospitals and practices supported by clinical programs, technology, facilities, supply chain, and administration. Teams work across nursing, physicians, allied health, rehabilitation, technology, facilities, administration, and patient access. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.

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