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Services for the Underserved

Offers services to underserved New Yorkers

Harm Reduction Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USA$60k - $65k /yrIn-person

About the Job

Requirements

  • Have an understanding, appreciation, and commitment to the philosophy and mission of Services for the UnderServed, with particular expertise in harm reduction and recovery-oriented services.
  • Have a minimum of a high school diploma or equivalent GED.
  • Have at least two years of experience working within a harm reduction model.
  • Have a thorough understanding of harm reduction.
  • Be able to transfer knowledge and skills in engagement, harm reduction, motivational interviewing, and conflict mediation.
  • Be fingerprinted and cleared by the New York State Justice Center.
  • Be skilled in articulating program goals.
  • Be skilled in conflict mediation and negotiation and have an assertive approach to problem solving.
  • Demonstrate leadership skills and the ability to work as part of a team.
  • Have strong oral and written communication skills.
  • Be able to use computer programs, specifically Microsoft Word and Excel.
  • Be able to maintain confidential information related to the position.

Responsibilities

  • Assess tenants' service needs using the harm reduction model, including outreach, counseling, education, and referrals, at the program site, and plan services accordingly.
  • Develop and support strategies to meet the needs of individuals requiring support, including people who use drugs or alcohol, people living with HIV/AIDS, people involved in sex work or survival sex, people with diabetes, and people at risk for violence.
  • Attend and participate in Harm Reduction Committee meetings as scheduled.
  • Contribute to agency-wide Harm Reduction Committee projects that support integrating harm reduction throughout the agency.
  • Provide training and education on the harm reduction model, including HIV prevention strategies, to staff and program participants.
  • Coordinate services for assigned program participants.
  • Provide recovery-oriented support services and outreach to assigned program participants as defined by program and contractual requirements.
  • Develop and help implement person-centered service plans based on participants' goals, review the plans with participants, identify progress, and revise plans as needed.
  • Produce and maintain thorough, accurate, timely documentation, including charts and service records of interactions, services, important information or events, and contacts with other agencies and service providers, in accordance with agency policies, contracts, and regulatory requirements.
  • Advocate for quality care from external service providers on behalf of program participants, including educating providers about special issues.
  • Help program participants maintain apartments free from unsanitary conditions and safety hazards using individualized strategies such as teaching, feedback, demonstration, and hands-on interventions as needed.
  • Maintain a resource list and provide referrals for treatment for psychiatric disabilities, substance use, and health problems as directed by program participants.
  • Help participants identify vocational and educational goals and opportunities, including assessment, support, and follow-up, in coordination with the Education and Employment Coordinator.
  • Assist program participants with conflict resolution as necessary.
  • Conduct outreach to participants who are not indicating their goals or are not engaged, offer services, and incorporate outreach into their service plans.
  • Provide crisis intervention as necessary.
  • Provide skills-building support and training, including assertiveness, self-advocacy, socialization, and related issues.
  • Maintain service quality by establishing and reinforcing program and agency standards in interactions with program participants.
  • Create or maintain one special project each year with an emphasis on harm reduction.
  • Attend and participate in supervision, meetings, and training sessions as required and scheduled.
  • Provide holiday, evening, and weekend coverage as necessary.
  • Provide coverage for non-assigned program participants as needed.
  • Perform other duties as assigned.

Desired Qualifications

  • A bachelor's degree is preferred; preferred qualifications also include an associate's degree.
  • CASAC or CASAC-T credential.
  • Ability to use computer programs, specifically Microsoft Word and Excel.
  • Creativity and flexibility.
  • Initiative and responsibility for follow-through.
  • Bilingual Spanish-speaking ability; ability to speak other relevant languages depending on program participants' needs.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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