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Walmart

Sells groceries and essentials in stores and online

GM Coach

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeLouisville, KY, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • Meet one of the following minimum qualification alternatives: two years of college; one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Complete all required trainings and assessments, such as Academy trainings and Open Door trainings.
  • At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • At facilities selling only ammunition with state-specific requirements, hold a current state-issued Certificate of Eligibility when required.

Responsibilities

  • Lead and develop teams through teaching, training, active listening, store tours, and feedback; communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction; lead company change efforts and provide clear expectations and guidance to implement business solutions.
  • Model customer service standards by following the One Best Way service model, managing and supporting customer service initiatives, including Store of the Community and community outreach programs, resolving customer needs and complaints, implementing action plans to correct deficiencies, and leading process improvements to ensure a high-quality customer experience.
  • Drive financial performance and sales for the designated store area by reviewing profit and loss statements; assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations, promoting belonging, and recruiting qualified associates to meet staffing needs and support company growth.
  • Coordinate, complete, and oversee job-related activities and assignments; maintain stakeholder relationships; support plans and initiatives addressing customer and business needs; identify and communicate objectives; build accountability and measure progress; address improvement opportunities; and promote adaptability and continuous learning.
  • Ensure compliance with company policies and procedures and support company mission, values, and ethical standards by implementing action plans, supporting the Open Door Policy, and guiding associates in applying policies to business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through belonging and opportunities to thrive.
  • Collaborate and build strong, trusting relationships; communicate with impact, energy, and positivity to motivate and influence others.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support company sustainability and community-impact goals, including belonging, waste reduction, and local giving.
  • Deliver results while putting customers first, adapting to how, where, and when they shop, and applying the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions using data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Display curiosity, take calculated risks, demonstrate resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Preferred: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Preferred: General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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