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Litmos

Cloud-based LMS for corporate training

Network Operations Engineer

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeIndiaIn-person

About the Job

Requirements

  • Have 2–4 years of experience in cloud operations, systems administration, or network operations.
  • Have experience setting up and troubleshooting VPNs, DNS, subnets, and routing.
  • Have hands-on experience with Azure; exposure to AWS is a plus.
  • Be comfortable administering Windows and Linux systems and have familiarity with SQL Server.
  • Have experience with monitoring and alerting tools such as Azure Monitor or Log Analytics, or equivalent tools, and patch management processes.
  • Have a track record of clear incident documentation and communication under pressure.
  • Be willing to work a follow-the-sun on-call rotation, including off-hours coverage.

Responsibilities

  • Monitor infrastructure health, performance, and security across Azure, AWS, Windows, Linux, and SQL Server using monitoring and observability tools.
  • Triage incoming alerts, assess severity, and take action or escalate with clear context as part of a follow-the-sun on-call rotation.
  • Diagnose and resolve incidents using established runbooks, and document what happened, why, and how it was fixed.
  • Plan, schedule, and execute patches and updates across cloud resources, servers, and databases, coordinating maintenance windows to minimize business impact.
  • Keep patch and compliance records current to meet security and regulatory requirements.
  • Track SLA, MTTR, and MTBF metrics, and report on system reliability to stakeholders.
  • Contribute to post-incident reviews and refine runbooks, alert thresholds, and escalation policies based on lessons learned.
  • Identify opportunities to automate repetitive operational work.

Desired Qualifications

  • Azure certifications such as AZ-104 or AZ-900, or AWS equivalents.
  • Scripting experience with PowerShell, Python, or Bash for automation.
  • Familiarity with Infrastructure-as-Code tools such as Bicep, Terraform, or ARM, or CI/CD pipelines.
  • Background in SRE practices or backup and disaster recovery, including RTO/RPO.

About the Company

Litmos

Cloud-based LMS for corporate training

SAP Litmos provides corporate eLearning solutions through a Learning Management System (LMS) that helps organizations train employees, customers, partners, contractors, and gig workers. The platform runs on a subscription model and delivers bite-sized, flexible training via an intuitive interface and flexible technology, serving millions of users worldwide. Users interact with the LMS to access, track, and report on training content across industries such as technology, nonprofit, retail, hospitality, and healthcare. Unlike others, Litmos emphasizes a broad, global reach with a simple, user-friendly experience and scalable licensing that supports large user bases. The goal is to help companies train faster and more effectively by providing ready-to-deploy training content and easy-to-use tools to manage, deliver, and measure learning across the organization.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Pleasanton, CA
Founded
2006

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