Full-Time

Member Enrollment Specialist

Confirmed live in the last 24 hours

Wellth

Wellth

51-200 employees

Improves patient adherence to treatment plans

Healthcare

Compensation Overview

$18Hourly

+ Monthly Bonus

Entry, Junior

Remote in USA

Category
Customer Support
Customer Success & Support
Required Skills
iOS/Swift
Customer Service
Android Development

You match the following Wellth's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Excellent interpersonal skills
  • Ability to quickly build rapport with prospective members over the phone
  • Capable of effectively overcoming objections and conveying benefits to a population base that will benefit from the Wellth program
  • Positive attitude and empathy for patient needs
  • Strong organizational skills and the ability to efficiently make a high volume of outbound calls on a daily basis
  • Attention to detail and ability to follow proper processes and procedures with care
  • Ability to simplify information and communicate effectively, verbal + written
  • High School Diploma or GED
  • Knowledge of Android and iOS mobile technology; capable of guiding less tech savvy individuals through app download and usage
  • Bilingual nice to have - English and Spanish
Responsibilities
  • Contact prospective members via phone to introduce and explain the Wellth program
  • Assist prospective members with enrollment by showing them how to download and use the app
  • Work with the Member Operations team to conduct feedback outreaches
Desired Qualifications
  • Passion for healthcare
  • Desire for personal growth
  • Bilingual in English and Spanish (nice to have)

Wellth focuses on enhancing patient adherence to treatment plans through personalized programs based on evidence and behavioral economics. The company targets individuals who have difficulty maintaining health habits, such as taking medications or following treatment protocols, particularly in the areas of behavioral health and chronic disease management. Wellth tailors each member's experience to their specific needs, using insights from behavioral economics to address the reasons behind non-adherence and help members develop sustainable health habits. The company operates on an outcome-based payment model, meaning it only receives payment when its programs demonstrate validated success. This model appeals to healthcare providers, insurers, and employers who aim to lower healthcare costs by improving patient outcomes. Wellth's goal is to foster long-term relationships with its members while driving behaviors that positively impact healthcare costs.

Company Stage

Series B

Total Funding

$36.5M

Headquarters

Culver City, California

Founded

2014

Growth & Insights
Headcount

6 month growth

-7%

1 year growth

-13%

2 year growth

-11%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital health solutions supports Wellth's personalized programs.
  • AI integration enhances patient engagement, aligning with Wellth's recent feature launch.
  • Partnerships with Medicaid plans expand Wellth's reach in chronic condition management.

What critics are saying

  • Increased competition from platforms like Omada Health and Livongo.
  • Regulatory scrutiny on AI and patient data may increase compliance costs.
  • Dependence on outcome-based models poses financial risks if outcomes aren't achieved.

What makes Wellth unique

  • Wellth uses behavioral economics to improve adherence in chronic disease populations.
  • The company offers a personalized mobile platform for patient engagement and habit formation.
  • Wellth's outcome-based payment model ensures payment only for successful program outcomes.

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Benefits

Flexible Work Hours

Unlimited Paid Time Off

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Performance Bonus