Full-Time

Member Enrollment Specialist

Confirmed live in the last 24 hours

Wellth

Wellth

51-200 employees

Improves patient adherence to treatment plans

Healthcare

Compensation Overview

$18Hourly

+ Monthly Bonus

Entry, Junior

Remote in USA

Category
Customer Support
Customer Success & Support
Required Skills
iOS/Swift
Android Development
Requirements
  • Excellent interpersonal skills
  • Ability to quickly build rapport with prospective members over the phone
  • Capable of effectively overcoming objections and conveying benefits to a population base that will benefit from the Wellth program
  • Positive attitude and empathy for patient needs
  • Strong organizational skills and the ability to efficiently make a high volume of outbound calls on a daily basis
  • Attention to detail and ability to follow proper processes and procedures with care
  • Ability to simplify information and communicate effectively, verbal + written
  • High School Diploma or GED
  • Knowledge of Android and iOS mobile technology; capable of guiding less tech savvy individuals through app download and usage
  • Bilingual nice to have - English and Spanish
Responsibilities
  • Contacting prospective members via phone to introduce and explain the Wellth program
  • Assisting members with enrollment by showing them how to download and use the app
  • Working with the Member Operations team to conduct feedback outreaches to better help members’ voices be heard

Wellth improves patient adherence to treatment plans through personalized, evidence-based programs aimed at individuals struggling with health habits, particularly in behavioral health and chronic disease management. The company tailors experiences to each member's needs, using insights from behavioral economics to address non-adherence. Wellth operates on an outcome-based payment model, receiving payment only when its programs achieve validated success, which benefits healthcare providers, insurers, and employers. The goal is to foster long-term relationships with members while driving behaviors that reduce healthcare costs.

Company Stage

Series B

Total Funding

$36.5M

Headquarters

Culver City, California

Founded

2014

Growth & Insights
Headcount

6 month growth

6%

1 year growth

-4%

2 year growth

46%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital health solutions supports Wellth's personalized programs.
  • AI integration enhances patient engagement, aligning with Wellth's recent feature launch.
  • Partnerships with Medicaid plans expand Wellth's reach in chronic condition management.

What critics are saying

  • Increased competition from platforms like Omada Health and Livongo.
  • Regulatory scrutiny on AI and patient data may increase compliance costs.
  • Dependence on outcome-based models poses financial risks if outcomes aren't achieved.

What makes Wellth unique

  • Wellth uses behavioral economics to improve adherence in chronic disease populations.
  • The company offers a personalized mobile platform for patient engagement and habit formation.
  • Wellth's outcome-based payment model ensures payment only for successful program outcomes.

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