Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!
The Manager, Localization will play a key role in supporting Figma’s mission to help make design accessible to all. You will be at the forefront of defining and building out our localisation function. This role is highly collaborative and cross-functional, working across GTM, Product, Design, Engineering, and with multiple outside vendors to develop, optimize, and implement processes that scale. You will play a key role in defining our localization strategy as we grow.
What you’ll do at Figma:
- Lead the localization strategy and ensure that day-to-day processes and outputs of the Team. You and your Team will be responsible for scaling design and implement efficient and scalable end-to-end localization frameworks for multiple products across a range of diverse content types
- Project manage end-to-end localization/ transcreation project(s) across your Team, ensuring smooth and scalable work across internal and external team collaboration globally
- Analyze current opportunities in workflows and tools in order to provide recommendations, and implement scalable solutions for improvement
- Advocate for localization best-practices across the organization
- Develop strong partnerships with our localization vendors and internal partners
- Research and make recommendations for areas of expansion
We’d love to hear from you if you have:
- 10+ years experience hiring, managing and building a global website localization team
- Experience building a website globalisation strategy from scratch to scale the business efficiently, including the right success metrics and organized budgets
- A strong understanding of localisation methodologies, TMS technologies and CMS platforms - experience working with Smartling/ Transifex/ RWS would be beneficial
- Outstanding communication skills, both written and verbal; with the ability to build strong relationships across cultural and geographic lines. You are a driven leader with a proven track record of success, using your influence and interpersonal skills to bring your team together and inspire unity to core goals and values
- Knowledge of how digital content works - from CRO to SEO - with experience leading a project portfolio for customer-facing content; including for marketing, customer support, and/or digital products
While it’s not required, it’s an added plus if you also have:
- Fluency in more than one language
- Ability to work at pace, can quickly join dots across projects and multi-task to optimally drive output
- Experience within Tech or Design - within a B2B SaaS environment
- Experience working with a CMS
- Website, CRO or SEO experience
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
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At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma’s Privacy Policy.
