Business Support Manager

Job Description:

Business Overview

Our Global Corporate & Investment Banking (GCIB) business focuses on building long-term relationships with large U.S. and multinational corporations, financial institutions and financial sponsors. GCIB provides strong advisory expertise, capitalizing on powerful mergers and acquisitions, corporate banking, treasury, debt and equity product expertise to deliver integrated financial solutions.

The Global Corporate Banking (CBK) business, which is part of GCIB, delivers credit, financing, cash management, payments and risk management solutions to more than 2,200 multi-national corporations around the world. Our global team of bankers, in partnership with the other lines of business, provide top-ranked product solutions, regional and cross-border expertise, and best-in-class service quality to corporate, financial institution and multinational clients.

Job Overview

The Business Support Manager partners closely with and works directly for the CBK COO. Together, they serve as strategic advisors to the Business Head and leadership team, focused on driving productivity and initiatives to help lead and manage their global business.  Some key areas of focus include business strategy and planning, senior management presentations, client franchise analyses, business and banker performance measurement, competitor benchmarking, client information systems development/enhancements, internal and external communications, and business initiatives. Business Support Managers are called upon to:

• Develop and generate performance reports focused on raising business and team performance using Excel, PowerPoint and other business intelligence reporting tools to help the group leaders more effectively manage their businesses
• Assist in creating business presentations on strategy, business performance, planning initiatives and other materials for internal and external audiences
• Support process improvement, technology enhancements, and required governance for roll-out and sustainability
• Communicate and interact with team members across business manager functions, finance, enterprise credit, operations and technology
• Assists in execution of business governance activities including identification and management of issues and monitoring and testing of controls for the business
• Assist with a variety of ad hoc assignments, typically with time constraints and quick turnarounds
• Administrative duties related to ensuring accurate data in our internal systems that drive many of the underlying business processes

Qualifications

Seeking an ambitious, independent, and hardworking candidate with an interest in Corporate Banking. 

• An ideal candidate would have 5+ years of financial
• Operations, and general business support experience in the corporate & investment banking business, though lack of experience is not a barrier to a candidate who proves willing to put in the effort to learn quickly.  
• Bachelor’s degree is required and some financial background is helpful.
• Intermediate to advanced excel and powerpoint experience is essential in the role.

Candidates must demonstrate a combination of business aptitude, quantitative skills and strong written and verbal communication skills.  Business Support Managers are required to manage several projects at once and work effectively as an individual and as part of a team.  

Key characteristics

• Attention to detail, ability to grasp concepts quickly,
• Ability to multi-task
• Experience in managing critical projects and achieving successful results
• Initiative, leadership, strong work ethic, positive attitude, and the ability to work effectively under pressure and tight deadlines
• Absolute professional integrity and team focus are essential. 

The job is demanding and challenging and offers tremendous opportunity for growth, access to senior leadership, and the potential for taking a dynamic role in shaping your career. 

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)Pay and benefits informationPay range$100,000.00 - $175,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.