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StepStone Hospitality

Manages hotels and restaurants for property owners

Night Auditor

Hotel Guest ServicesConfirmed live in the last 24 hours
Part-timeTampa, FL, USANo salary listedIn-person

About the Job

Requirements

  • Ability to lift at least 20 pounds.
  • Ability to push, bend, stoop, reach upward, and perform tasks requiring manual dexterity.
  • Ability to hear, write, and type.
  • Ability to pull at least 20 pounds.
  • Comprehensive knowledge of service standards, guest relations, and etiquette.
  • Comprehensive knowledge of applicable federal, state, and local health and safety regulations.
  • Comprehensive knowledge of English to communicate effectively with guests and associates.
  • Excellent mathematical and computer skills.
  • High school education and relevant training and experience.
  • At least one year of relevant experience.
  • Ability to obtain required licenses or certificates in a timely manner.

Responsibilities

  • Prepare daily restaurant revenue report data by auditing Micros tapes and journals to break down revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
  • Run audit reports and journals from all credit card and computer systems.
  • Input revenue, expenses, and allowance to generate required daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary.
  • Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
  • Make corrections and adjustments and handle computer issues that arise.
  • Ensure copies of documentation and reports of daily work are distributed to the appropriate department.
  • Ensure reports and backup vouchers are complete and filed properly.
  • Review and correct discrepancies in the Front Desk System.
  • Coordinate with the front desk and restaurant/bar closing to facilitate file maintenance and system resets for the next day's operations.
  • Communicate effectively with guests, vendors, and other associates.
  • Adhere to applicable federal, state, local, safety, and health standards.
  • Assist with the design and preparation of statistical reports and presentations as needed.
  • Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
  • Report information accurately.
  • Follow StepStone and hotel policies and procedures.
  • Attend required hotel meetings.
  • Complete projects and assignments thoroughly, professionally, and with care.
  • Adjust to high-pressure conditions and remain open to change.
  • Assume responsibility for personal growth and development.
  • Conduct oneself professionally at all times and set standards for associates.
  • Understand and communicate the StepStone mission and core values.
  • Express ideas and convey information clearly, effectively, and professionally.
  • Listen actively.
  • Convey company information, decisions, or problems to appropriate parties in a timely manner.
  • Work to resolve disagreements and treat peers and coworkers respectfully.

Desired Qualifications

  • Additional education.
  • CPR and first aid training.
  • Ability in an additional language.

About the Company

StepStone Hospitality

Manages hotels and restaurants for property owners

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Providence, RI
Founded
2009

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