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Magellan Health

Manages complex health services via technology

Medical Director - Behavioral Health, Utilization Management

Physicians & SurgeonsUpdated on Nov 11
Full-timeHonolulu, HI, USA

About the Job

Requirements

  • Board certification in psychiatry, a psychiatric subspecialty, primary care, geriatrics, palliative care, or physical medicine.
  • Active Hawaii licensure is required.
  • A Doctor of Medicine degree, Doctor of Osteopathic Medicine degree, or international Bachelor of Medicine, Bachelor of Surgery degree with successful completion of a United States-based internship and residency is required; subspecialists must also have completed a United States-based fellowship.
  • Successful completion of the ECFMG and FLEX examinations is required.
  • Full training in a United States or Canadian residency program approved by the Accreditation Council for Graduate Medical Education is required.
  • At least three years of post-residency experience involving substantial direct patient care at multiple levels of care is required.
  • Clinical experience pertinent to the patient populations being managed is required.
  • An unrestricted, current, and valid license or certification to practice medicine in a United States state or territory is required.
  • Ability and desire to lead through and effect appropriate changes are required.
  • Experience with cost-benefit analysis, medical decision analysis, credentialing, quality assurance, and continuous quality improvement processes is required.
  • The role requires maintaining licensure in other states as assigned by the senior medical director and CMO.
  • After-hours coverage may be required.

Responsibilities

  • Support the clinical vision for the health plans across Medicaid, Medicare, and Commercial lines of business, and implement programs that support this vision.
  • Provide clinical leadership to the interdisciplinary Medical Management team, including clinical and medical oversight of clinical team members and consultation and training with care managers to address cost and quality of care.
  • Provide day-to-day physician oversight to an assigned interdisciplinary Utilization Management team, including regular involvement in at-risk case management and medical necessity decisions.
  • Follow high-risk cases throughout the treatment continuum, including inpatient, rehabilitation, partial hospitalization, outpatient, and other levels of care.
  • Ensure that people with severe, complex, or treatment-resistant illnesses receive medically necessary coordinated care throughout their treatment episodes.
  • Continue physician oversight of at-risk patients appropriate for complex case management and complete utilization management activities on time.
  • Participate in developing case management plans.
  • Develop and implement a Utilization Management program and action plan, including strategies to ensure high-quality patient care and the most appropriate care in the most cost-effective setting.
  • Evaluate the effectiveness of Utilization Management practices and criteria, and actively monitor for over- and under-utilization.
  • Lead knowledge, implementation, training, and supervision of the use of medical necessity criteria.
  • Implement clinical practice standards and policies developed by Magellan corporate with the Corporate Clinical team, and participate in management activities.
  • Develop, implement, and interpret medical policy, technology assessments, and medical necessity guidelines.
  • Develop effective working relationships with practitioners, provider facilities, and treatment programs, and may establish relationships with or consult client organizations.
  • Confer directly with psychiatrists and other practitioners about care for people with severe, complex, or treatment-resistant illnesses through peer review and educational interventions.
  • Identify and promptly follow up on quality-of-care concerns with practitioners, provider facilities, and treatment programs involved in members’ care.
  • Ensure implementation of contract requirements, accreditation standards such as NCQA, and state and federal policies for each Magellan client.
  • Work with teams on continuous quality improvement to ensure ongoing compliance in utilization and case management.
  • Participate in and maintain the integrity of the internal and external appeals process.
  • Investigate adverse incidents and quality-of-care concerns.
  • Participate in preparation for NCQA and URAC certifications.
  • Develop and provide leadership for NCQA-compliant clinical quality improvement activities in collaboration with the clinical lead senior medical director and quality improvement staff.
  • Participate in committees or project teams as directed by the senior medical director or vice-president.
  • Support the senior medical director in designing and implementing medical action plans.
  • Support the senior medical director in parity analyses and documentation.
  • Participate in committee work and the Joint Operations Committee.
  • Provide after-hours coverage and work beyond typical business hours as needed to meet health plan and Magellan deliverables.
  • Perform other duties as assigned.

About the Company

Magellan Health

Manages complex health services via technology

Magellan Health helps health plans, employers, unions, and government entities manage complex health needs by delivering technology-enabled care management and behavioral health services. Its platforms include provider and member portals along with care management programs that coordinate member care. It differentiates itself by focusing on high-complexity health areas and forming close partnerships with payers and employers to blend digital tools with personal support, not just traditional care delivery. Its goal is to make high-quality care easier to access and manage, advancing a healthier future.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Avon, IL
Founded
1969

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