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FirstEnergy

Investor-owned electric utility focusing on distribution

Planner Scheduler - PA Work Management

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeYork, PA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Engineering Technology or a related discipline and related work experience; degree substitution pathways require at least 2, 3, 5, or 7 years of related experience depending on qualification level.
  • Related experience includes customer service and knowledge of planning, scheduling, and prioritizing work, as well as construction and maintenance practices.
  • Work professionally with engineering and management personnel and cooperate courteously with customers, contractors, and the general public.
  • Multitask, manage competing priorities, and demonstrate verbal and written communication skills.
  • Experience with PC software applications, including Microsoft Office (Word, Excel, Access, PowerPoint, and Outlook), and knowledge of SAP, geographical information systems, customer request work scheduling (CREWS), FEWS, PowerOn, computer-aided drafting (CAD/AutoCAD), and Energy Delivery Outage Application.
  • Experience with database query tools.
  • Gain knowledge of planning and scheduling best practices, processes, and tools; the National Electric Safety Code, National Electric Code, and Customer Guide for Electric Services.
  • Gain an understanding of the Company's Accident Prevention Handbook and Manual of Operations and their practical application in the workplace.
  • Gain knowledge of equipment, distribution design, residential, commercial, and utility electrical distribution systems, and related construction methods, maintenance and service practices, standards, and procedures.
  • Gain knowledge of applicable legal and regulatory requirements.
  • Have a personal vehicle for required commuting among facilities and locations and a valid driver's license.
  • Lines Planner/Scheduler III qualifications require a bachelor's degree in Engineering Technology or a related discipline and 2–4 years of related experience, or at least 5 years of related experience in lieu of the degree.
  • Lines Planner/Scheduler IV qualifications require a bachelor's degree in Engineering Technology or a related discipline and 4–6 years of related experience, or at least 7 years of related experience in lieu of the degree.

Responsibilities

  • Demonstrate and direct a solid commitment to all aspects of safety.
  • Support operations supervision by planning and scheduling activities and managing the work queue, staffing, equipment, materials, tools, switching orders, permits, and work package instructions needed to operate, maintain, or construct overhead and underground line facilities.
  • Assist supervision in establishing work commitment dates, expediting projects when necessary or practical, and adjusting schedules daily for resource changes or other external conditions.
  • Reflect lines employee crew and vehicle assignments in FEWS and dispatch daily work to assigned crews.
  • Use FEWS to create the troubleman/serviceman schedule and assign work.
  • Interact with internal and external customers regarding construction and maintenance inquiries.
  • Coordinate work requests with appropriate groups to establish job start and completion dates.
  • Assist with pre-construction work request assessments to support optimal resource use.
  • Ensure underground utility locates are completed, including OUPS, PA ONE CALL, and MISO Utility Tickets.
  • Ensure switching and hold-offs are completed.
  • Develop a firm two-week plan of assigned operations center activities and a one-month projection of anticipated activities, providing management with a daily work plan and job contingency strategy.
  • Manage time and priorities and update management on work in progress, work backlog, section productivity, and other applicable status information.
  • Provide management with technical reports and metrics to support compliance with FirstEnergy practices and procedures; interpret analyses and prepare recommendations.
  • Coordinate with Consolidated Planning to align actual work with the budgeted annual work plan, review actual work hours against forecasts, explain variances, and communicate areas requiring forecast adjustments.
  • Follow existing processes and improvement practices to develop and support documentation, communication, and training.
  • Discuss planned work with the operations team to address special needs, equipment, vehicles, and flaggers, and review prints when necessary.
  • Plan and schedule accelerated and service work.
  • Assist during emergencies and storm-related activities and travel to off-site locations, FirstEnergy offices, training facilities, and customer sites when requested.
  • Attend required regulatory training.
  • Provide day-to-day support to supervision and other employees on assigned activities.

About the Company

FirstEnergy

Investor-owned electric utility focusing on distribution

FirstEnergy is an investor-owned electric utility that distributes electricity through its network of distribution companies. It focuses on delivering power to customers by maintaining and operating the grid, including power generation and energy services. The company uses an outage management system to let customers report and track outages, enabling faster identification and resolution of service disruptions. Customers manage their accounts through online portals that offer electronic billing (eBill) and multiple payment options. Mon Power, a subsidiary, serves about 395,000 customers in West Virginia, illustrating the scale of its operations. Compared with competitors, FirstEnergy emphasizes reliability, a large, integrated utility footprint, and digital tools for customers and outage management. Its goal is to provide dependable electric service, maintain and improve grid reliability, grow its customer base, and efficiently deliver energy services across its service territories.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Akron, OH
Founded
1997

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