Senior Technical Product Manager
Artificial Intelligence
Updated on 2/23/2024
Global Relay

1,001-5,000 employees

Cloud-based communication solutions for regulated industries
Company Overview
Global Relay stands out as a leading provider of compliant, cloud-based electronic communication solutions, servicing over 20,000 customers in 90 countries, including 22 of the top 25 banks. The company's integrated compliance solutions, including intelligent archiving, superior data connectors, and proactive surveillance, enable regulated organizations to meet collaboration, privacy, and security requirements. With a focus on the global financial sector and other highly regulated industries, Global Relay offers tailored solutions for compliant communications, demonstrating its industry leadership and technical prowess.
Data & Analytics
Government & Public Sector
Energy
AI & Machine Learning
Financial Services

Company Stage

N/A

Total Funding

N/A

Founded

1999

Headquarters

Vancouver, Canada

Growth & Insights
Headcount

6 month growth

5%

1 year growth

20%

2 year growth

54%
Locations
Vancouver, BC, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Sales
UI/UX Design
Management
SCRUM
CategoriesNew
Product
Requirements
  • 6+ years of experience as a Technical Product Manager or product owner
  • 2+ years of experience working on products that utilize AI/ML
  • Strong requirement management skills (elicitation, analysis, use case modeling, workflow, documentation, etc.)
  • Experience with Agile and Scrum development methodologies
  • Proven track record of delivering high-quality products
Responsibilities
  • Responsible for delivery of components / features in alignment with strategy and the broader roadmap
  • Collaborate with Product Management, Sales, Support, clients, and other TPMs to produce and manage their component’s backlog and contribute to the product roadmap
  • Translate product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts
  • Lead large complex initiatives from roadmap to delivery with minimal support & guidance from product managers
  • Collaborate with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase
  • Work with Product Management, Development, and other departments to actively remove obstacles blocking progress and ensure program is within schedule
  • Prioritize and groom their team(s) backlog
  • Attend daily stand-ups with your Product Manager and other TPMs in your product team
  • Attend daily stand-ups, grooming, sprint planning, demos, retrospectives and other team meetings with your Agile team(s)
  • Share Scrum Mastering duties with other members of your team
  • Create work estimates, track progress, and report status in the form of burn up/down charts and dashboards
  • Proven ability and success at presenting to the team, the business, C-level, and customer stakeholders
  • Regularly assists in the hiring process, and mentoring/coaching of others as needed
Desired Qualifications
  • Experience as a software developer or data scientist
  • Experience with AI/ML training and inference, open source libraries and models, machine learning frameworks
  • Experience with a SaaS, messaging, or enterprise software company
  • Experience drive cross-team initiatives and collaborate with stakeholders across the organization
  • Advanced degree in Engineering, Computer Science or related technical field
  • Experience in compliance and supervision for the financial industry