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Roche

Global pharmaceuticals and diagnostics company

Digital Solutions Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeIndianapolis, IN, USA

About the Job

Requirements

  • A bachelor's degree or foreign equivalent in Medical Technology, Computer Engineering, Information Technology, or a related field.
  • Three years of experience as a Computer Engineer, Systems Engineer, or in a related position in the healthcare or pharmaceutical industry.
  • Experience with healthcare domain integration standards including ASTM, HL7, IHE, DICOM, HIPAA, and ADT.
  • Experience with file parsing using XML, XSLT, and CSV.
  • Experience with laboratory instrumentation and testing.
  • Experience with laboratory information systems and laboratory IT processes and workflows.

Responsibilities

  • Manage the full implementation life cycle for Navify Lab Operations middleware across multiple projects and development phases.
  • Collect and analyze clinical data to configure middleware applications, focusing on Laboratory Analytics and Laboratory Automation modules.
  • Configure complex laboratory parameters, including reference ranges, Analytical Measurement Ranges, result modifications, and Delta Checks.
  • Design and implement Quality Control protocols and automated validation criteria, and develop customer-specific rules for laboratory accuracy and efficiency.
  • Lead customer planning sessions to align laboratory robotics and automation lines with digital workflows, including sample routing, aliquoting, and automated storage and retrieval.
  • Conduct Dry Testing with simulation tools and Wet Testing with live samples to verify configurations against performance standards.
  • Support customers during Go-Live by monitoring system performance on-site or remotely and resolving technical issues.
  • Manage customer expectations and provide weekly progress updates to internal leadership and external stakeholders during project consultations.
  • Design and execute transition processes for customers migrating from legacy products to the Navify Lab Operations platform.
  • Provide technical support and troubleshoot critical issues as a subject matter expert for the internal team.
  • Use cobas total workflow simulation tools to predict and prevent workflow bottlenecks before physical sample processing.

About the Company

Roche

Global pharmaceuticals and diagnostics company

Roche is a global leader in pharmaceuticals and diagnostics. It develops medicines and diagnostic tools that help detect, monitor, and treat diseases, using research and biotechnology to drive new therapies and tests. Roche combines drug development with in-house diagnostic products to support personalized medicine, where treatments are tailored to individual patients based on test results. Its approach differs from many peers by integrating drug discovery with diagnostic capabilities and by expanding its research through strategic acquisitions (like Genentech) to strengthen its biotechnology and R&D capabilities. The company’s goal is to improve patient outcomes and healthcare worldwide by delivering reliable medicines, accurate diagnostic tests, and data-driven care.

Company size
1-10
Company stage
IPO
Headquarters
Basel, Switzerland
Founded
1896

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