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PENN Entertainment

Operates casinos, racetracks, and online betting

Beverage Barback

Dining, Bar & Counter ServiceUpdated on Nov 12
Full-timeColumbus, OH, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 21 years of age.
  • Must have a high school diploma or equivalent.
  • Must be able to read, write legibly, understand, and speak English.
  • Must have customer service and communication skills.
  • Must be available to work the required schedule, which may include nights, weekends, holidays, and overtime as needed.
  • Must meet professional appearance standards prescribed by company policy.
  • Must be able to respond to visual and oral cues.
  • Must be able to work in constricting areas.
  • Must be able to tolerate second-hand smoke, noise, and bright lights.
  • Must be able to work at a fast pace in a crowded or noisy environment.
  • Must be physically mobile, with reasonable accommodations, including the ability to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces.

Responsibilities

  • Foster a fun environment and serve as a gracious host to guests and coworkers.
  • Provide fast, friendly, professional service to casino guests, beverage servers, and bartenders.
  • Monitor guests’ alcohol consumption and intervene as needed according to guidelines.
  • Serve as an ambassador of goodwill while working and at customer and public relations functions.
  • Promote casino events and programs.
  • Provide personalized service, including using guests’ names.
  • Resolve service problems according to guidelines.
  • Work well with beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors.
  • Maintain par levels of operating supplies and equipment for each bar, obtaining replacement stock from warehouse inventory according to procedure.
  • Place liquor, fruit, glassware, linen, silverware, paper supplies, and sundries in designated locations according to storage guidelines and safety procedures.
  • Replace empty draught beer kegs as required.
  • Slice and pit fruit and fill ice bins with crushed or cubed ice from designated ice machines.
  • Operate and maintain equipment and utensils according to established guidelines and safety procedures.
  • Remove and properly dispose of debris accumulated at the bar according to department procedures.
  • Wipe counter areas, sinks, and floors as needed to maintain a clean and safe workstation.
  • Maintain the cleanliness of designated areas according to established health and safety standards.
  • Participate in company-sponsored events.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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