ALTEN Mexico

Engineering and technology consulting services

Technical Lead VoIP/Teams - Maîtrise technique de la chaîne voix TGITS

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeRabat, MoroccoNo salary listedHybrid

About the Job

Requirements

A Bac+5 degree from an engineering school or equivalent university qualification, specializing in computer science, or equivalent significant experience.
At least 7 years of experience in critical ToIP telephony environments, with references in critical environments.
Experience in N3 support, voice security, and automation using scripts, PowerShell, and JSON.
Technical expertise in SIP, RTP/SRTP, QoS/DSCP, SBCs, operator interoperability, Teams Phone, Direct Routing, SIP trunks, numbering policies, and Teams Admin Center.
Network expertise in IP, routing, NAT, and firewalls.
Experience with PowerShell, JSON, AudioCodes, Oracle, Ribbon, Cisco CUCM, Avaya, Alcatel-Lucent, Mitel, Kurmi, Poly, Python, APIs/Graph, and CI/CD.
Knowledge of Agile, ITIL, FinOps, homologation, and observability methodologies.

Responsibilities

Own the technical roadmap with the Product Owner and design and validate architectures according to standards.
Conduct studies, proofs of concept, and migrations, and address technology obsolescence.
Provide expert N3 support, diagnose major incidents, supervise SBCs, trunks, and Teams, analyze media quality, and automate monitoring.
Lead project scoping, testing, and deployments; integrate encryption and certificates; and contribute to cybersecurity audits.
Coordinate network, Teams, Exchange, and cybersecurity teams; provide training; and document work.

Description du poste

Le/la consultant(e) aura pour responsabilités :

Architecture et trajectoire technique : Porter la roadmap technique avec le Product Owner, concevoir et valider les architectures selon les standards. Conduire études, POC, migrations, et traiter l’obsolescence.
Exploitation et amélioration continue : Assurer le support expert N3, diagnostiquer les incidents majeurs, superviser les SBC/trunks/Teams, analyser la qualité média, et automatiser le monitoring. Projets et sécurité : Piloter cadrage, tests, déploiements, intégrer chiffrement/certificats, contribuer aux audits cybersécurité.
Coordination : Fédérer les équipes (réseau, Teams, Exchange, cybersécurité), former, et documenter.

Qualifications

Diplômé(e) d’un Bac+5 en école d'ingénieur ou équivalent universitaire avec une spécialisation en informatique, ou justifiant d'une expérience significative équivalente.

Expérience : 7 ans minimum en téléphonie ToIP critique, avec références sur des environnements critiques. Expérience en support N3, sécurité voix, et automatisation (scripts, PowerShell, JSON).

Compétences requises :

Techniques : SIP, RTP/SRTP, QoS/DSCP, SBC, interopérabilité opérateurs, Teams Phone, Direct Routing, trunks SIP, politiques de numérotation, Teams Admin Center.
Réseau : IP, routage, NAT, pare-feu.
Outils : PowerShell, JSON, AudioCodes/Oracle/Ribbon, Cisco CUCM/Avaya/Alcatel-Lucent/Mitel, Kurmi/Poly, Python, API/Graph, CI/CD. Méthodologies : Agile, ITIL, FinOps, homologation, observabilité.

Informations supplémentaires

Looking forward to hearing from you !

About the Company

ALTEN Mexico

Engineering and technology consulting services

ALTEN Mexico provides engineering and technology consulting services by supplying highly specialized engineers who embed within client teams to work on complex projects. The way it works is by offering a flexible pool of talent for research and development needs, allowing clients to access experts without committing to permanent hires. The company differentiates itself through a focus on embedded engineering consultants, serving sectors like telecommunications, aerospace, and information systems, and by expanding its reach via organic growth and acquisitions across Europe and globally. Its goal is to help clients access top engineering expertise efficiently while growing the business through deliberate geographic and service expansion.

Company size: Not listed
Company stage: IPO
Headquarters: Boulogne-Billancourt, France
Founded: 1988

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