Oshkosh

Designs and manufactures purpose-built vehicles

Business Development Representative

Field SalesPosted on Nov 13

Full-timeGreen Fields, AustraliaNo salary listed

About the Job

Requirements

Previous experience in a business-to-business sales role.
Experience with customer relationship management (CRM) systems.
Effective written and verbal communication skills.
Ability to build rapport and strong relationships across all levels of business.
Strong organizational skills, follow-through, and attention to detail.
Strong time-management and prioritization skills, including the ability to multitask, prioritize competing requirements, and meet deadlines.
Ability to work in a fast-paced environment with constantly changing requirements.
Ability to travel domestically and internationally when required.
General proficiency with information technology hardware, including PCs, iPads, and smartphones, and web-based or platform-based software applications, including email and Microsoft Office 365 applications such as Word, Excel, PowerPoint, Outlook, and Teams.
Driver's license.

Responsibilities

Manage sales and customer support for the assigned region, serving new and existing customers and meeting sales budgets and key performance indicators.
Develop new business and manage customer accounts across new machine sales, ground support, used equipment sales, major inspections, general service, and spare parts.
Sell new access equipment and manage equipment handovers.
Develop service and preventive maintenance contracts while growing market share for new machines and ground support.
Identify customers through existing-client sales and cold calls, as directed by the SSO.
Increase service contracts profitably.
Build positive working relationships with targeted customers.
Record customer contacts in the customer relations system and maintain accurate, timely information.
Manage the handover process for equipment deliveries.
Maintain a cycle of visiting and contacting clients.
Assist with developing and delivering marketing campaigns to the market.
Manage day-to-day sales activities and account management for the assigned region.
Achieve sales targets and key performance indicators.
Maintain customer satisfaction and excellent customer service levels.
Maintain the customer contact cycle, manage the customer order backlog, and provide weekly sales updates.
Keep sales administration, systems, and processes up to date and in order.
Provide timely and accurate forecasts and sales activity reports.
Prepare quotations and follow up with customers.
Promote and generate leads and sales conversions for new and used machines, major inspections, service contracts, and spare parts.
Network with customers to identify and evaluate existing or forecasted needs.
Represent JLG Industries at customer and industry events, including customer social events, openings, and EWPA and HRIA meetings.
Perform other ad hoc duties at branch or national level.

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

JOB SUMMARY:

The Business Development Manager/Sales Executive will be responsible for the sales and handover of new access equipment, developing service and PMP contracts whilst growing market share for new machines and ground support.

The main focus of the Business Development Representative is to be responsible for the day to day management of the sales and customer support for their given region by providing excellent customer service to both new and existing customers and meeting and exceeding all sales budgets and set KPI’s.

The position encompasses both new business development as well as customer account management across all aspects of the JLG business; New Machine Sales & Ground Support which includes Used Equipment Sales, Major Inspections, General Service and Spare Parts. The ability to build and maintain strong relationships both internally and externally are essential to this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

These duties are not meant to be all-inclusive, and other duties may be assigned.·

Responsible for sales to identify customer base or as directed by SSO(Both existing clients and cold calls).· Ensure that the number of service contracts are increased in a profitable manner.·
Continue to build positive work relationships with targeted customer base.·
Responsible for the recording of all customer contact in the customer relations system and ensuring accurate and timely information is maintained.·
Responsible for managing the hand over process on unit deliveries.·
Maintain call cycle for visiting and contacting clients.· Assist with the development and delivery of marketing campaigns into the market.·
Manage the day to day sales activities and account management of the nominated region.·
Ensure all sales targets and KPI’s are achieved.·
Ensure all existing and new customers are satisfied and customer service levels are maintained to an excellent standard.·
Developing and maintaining a customer call cycle including the management of the customer order back log and weekly sales updates.·
Ensure all sales administration, systems & processes are kept up to date and in order. ·
Provide accurate on time reporting on forecasts and sales activity. ·
Preparation of quotations and follow up. ·
Promote and generate leads and sales conversions in all aspects of the business including but not limited to; new machines, used machines, major inspections, service contracts & spare parts. ·
Network with customers establishing and evaluating any existing and/or forecasted needs. ·
Attend customer and industry events representing JLG Industries including but not limited to; customer social events, openings, EWPA / HRIA meetings.·
General ad-hoc duties as required at branch or national level.

MINIMUM QUALIFICATIONS:

Previous experience in a business-to-business sales role·

Experience with CRM systems·
Effective communication both written and verbal· Ability to build rapport and strong relationships across all levels of business·
Strong organizational skills with exceptional follow through and attention to detail.·
Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.·
Ability to work in a fast-paced environment where requirements are constantly changing.·
Ability to travel domestically and internationally when required·
Experience and general proficiency with both IT hardware (PC’s, iPad, Smartphone) as well as the use of various web-based or platform based software applications specifically including E-mail in general as well as Microsoft Office/365 - Word, Excel, PowerPoint, Outlook, Teams etc.·
Drivers license

About the Company

Oshkosh

Designs and manufactures purpose-built vehicles

Oshkosh Corporation designs and manufactures purpose-built vehicles and equipment for specialized markets, including defense, fire and emergency services, access equipment, refuse collection, concrete placement, and aviation ground support. It sells its high-value, durable vehicles directly to government agencies, municipalities, and private sector clients. The company differentiates itself through ongoing product development, a strong focus on quality, and community programs like the Youth Apprentice. Its goal is to provide reliable, efficient, purpose-built solutions that meet the evolving needs of essential operations.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Oshkosh, WI
Founded: 1917

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