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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyUpdated on Nov 11
InternshipRobbinsdale, MN, USA$20.50 - $24.25

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time, pivot quickly between tasks, and confirm prescription information and label accuracy to ensure patient safety.
  • Actively look for ways to help patients in a friendly manner, notice and understand their reactions, and respond appropriately.
  • Use and understand verbal and written communication with patients and colleagues, and use active listening by giving full attention, understanding points made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; control precision when adjusting machines; and stoop and bend to move items.
  • Have close visual acuity for transcribing, viewing computer terminals, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Express or exchange ideas verbally and convey detailed or important spoken instructions accurately; receive detailed information through oral communication.

Responsibilities

  • Apply pharmacy-school learning in real-world practice under the direction of a preceptor and complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Support pharmacy teams and help pharmacy operations run smoothly while ensuring prescriptions are filled promptly, safely, and accurately and patient service meets expectations.
  • Learn to work as part of the pharmacy team by consistently applying Standard Operating Procedures, best practices, and effective communication.
  • Demonstrate empathy and genuine care in customer and colleague interactions and contribute to a safe, inclusive culture where people feel valued and empowered.
  • Follow company Standard Operating Procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create personalized patient experiences at pick-up, drive-through, and over the phone; offer immunizations and other services at the register and over the phone; and resolve or escalate patient problems compassionately.
  • Offer counseling, field medical questions, and obtain patient medical history information to support optimal care when appropriate under direct pharmacist supervision.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge to better assist patients, contribute to a high-performing team, embrace a growth mindset, and be receptive to feedback.
  • Remain flexible to scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures to protect patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where lawful and supported by required training and certification.
  • Where permitted, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor and respond to adverse reactions and report adverse-reaction events as required by public health requirements.
  • Review and collect patient information and track and document information for each applicable patient.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • At least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified and, once state regulations are met, work toward providing patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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