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Crystal Run Healthcare

Multi-specialty medical group serving Hudson Valley

Business Intelligence Analyst

Full-Time
No salary listed
Mid
Bachelor's
Middletown, NY, USA
In Person
Data & AnalyticsBusiness Intelligence

About the job

Requirements
  • A Bachelor's degree in computer science, information systems, or engineering is required.
  • Experience with development lifecycle methodology in a healthcare-specific environment is required.
  • Experience with Software Development Lifecycle and related quality assurance processes is required.
  • Exposure to healthcare business concepts is required.
  • Experience determining, documenting, and managing stakeholder needs and requirements to meet stated goals and objectives is required.
Responsibilities
  • Gather report requirements and align requests with Crystal Run Healthcare's strategic goals.
  • Critically evaluate information gathered from multiple sources, decompose high-level information into details, and distinguish user requests from underlying needs.
  • Document stakeholder needs as well-structured requirements and specifications using standard templates.
  • Present alternative business intelligence solutions using prototypes to support effective reporting and analysis.
  • Work with end users to identify, evaluate, and develop specifications and procedures that meet user requirements.
  • Interview stakeholders, facilitate workgroups, and prototype process flows and business rules.
  • Gather business requirements describing organizational needs and solution requirements describing product, service, or result features, functions, behaviors, and non-functional conditions.
  • Collaborate with development teams and subject matter experts to define reporting-solution architectures based on user requirements documentation.
  • Work with development teams to design and develop high-performing data solutions that satisfy business intelligence requirements.
  • Design business intelligence components for dashboards, scorecards, delivered reports, ad hoc queries, extracts, and analytics using Microsoft Suite tools, QlikView, and other platforms.
  • Create quality assurance test cases and test steps for business intelligence output.
  • Work with end users on user acceptance testing and complete delivery of reporting and analysis solutions.
  • Perform quality assurance testing of the entire solution before user acceptance testing.
Desired Qualifications
  • Experience in revenue cycle, general ledger, and physician compensation is strongly preferred.
  • Experience with Microsoft Suite tools and QlikView is desirable based on the BI design responsibilities.

About the company

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Crystal Run Healthcare

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Crystal Run Healthcare is a large, multi-specialty medical group in New York’s Hudson Valley and lower Catskills, with more than 375 physicians and advanced practice clinicians across 50+ medical and surgical specialties. It provides primary and specialty care through multiple practice locations, offering coordinated care across its network as part of Optum. The model centers on a broad range of clinical services delivered by a large team at many locations, with care integrated across clinics and specialties for patients. This makes Crystal Run Healthcare different from smaller practices by combining extensive specialty coverage, multiple locations, and an alignment with Optum to support care coordination and resources for patients and clinicians. The company’s goal is to redefine and transform health and well-being for the community, improving access, quality, and outcomes through its expansive network and community-focused initiatives like Transforming Health in the Hudson Valley.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Middletown, Connecticut

Founded

1996

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Simplify's Take

What believers are saying

  • West Nyack and other locations still advertise weekend primary care and extended hours in 2026.
  • Optum’s ownership brings capital, negotiated contracts, and referral capture across UnitedHealthcare lives.
  • Value-based care integration can reduce leakage and improve margins if volumes stay stable.

What critics are saying

  • Optum is negotiating 2026 sales of orthopedics, general surgery, and urology practices.
  • News 12 reported 2024-2025 layoffs of lab staff and 100 business-office workers in Middletown.
  • Ongoing unbundling turns Crystal Run into a feeder network, not an independent employer.

What makes Crystal Run Healthcare unique

  • UnitedHealth folded Crystal Run into Optum in February 2023, giving payer-provider integration.
  • Crystal Run still operates 12 Hudson Valley sites with 50+ specialties and 375 clinicians.
  • Its primary-care-plus-specialty footprint lets Optum steer referrals, labs, and ambulatory volume internally.

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Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

3%

2 year growth

3%
Mid Hudson News
Oct 21st, 2023
Crystal Run Healthcare physicians named in the 2023 Castle Connolly "Top Doctor's Guide"

Crystal Run Healthcare physicians named in the 2023 Castle Connolly "Top Doctor's Guide"

Ermer & Suter, PLLC
Apr 12th, 2023
Tuesday's Tidbits

“UnitedHealth Group has acquired Crystal Run Healthcare, a prominent physician group in New York.

PYMNTS
Apr 11th, 2023
UnitedHealth Group Acquires New York-Based Physician Group

UnitedHealth Group has reportedly acquired New York-based Crystal Run Healthcare.

STAT
Apr 10th, 2023
UnitedHealth’s physician buying spree continues with takeover of Crystal Run

UnitedHealth Group quietly acquired Crystal Run Healthcare, a physician group in New York that has been burned by some recent failures.

Hudson Valley Magazine
Sep 12th, 2022
Crystal Run Healthcare launches The Healthy Dose

A. Crystal Run Healthcare has launched a new podcast called The Healthy Dose, a health and wellness podcast.