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EXL

Analyzes business data and runs outsourced operations

Assistant Manager

Business OperationsConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • 15 years of education.
  • 5–8 years of experience in Purchase to Pay (P2P), including end-to-end knowledge of the P2P function.
  • Ability to stay informed about trends and an overall understanding of processes.
  • Experience managing teams in a matrix organization and managing a large team.
  • Experience with SAP or S/4HANA for P2P processes.
  • Ability to build relationships, work as part of a team, and network in a virtual international context.
  • Ability to manage multiple priorities, think tactically and strategically, demonstrate objectivity, deliver results, and show initiative and creativity.

Responsibilities

  • Develop action plans to ensure improvement development plans are achieved.
  • Manage service-level agreements (SLAs) and key performance indicators (KPIs) to ensure efficient service delivery.
  • Maintain day-to-day operations, performance, administration, and communication with clients and leadership.
  • Ensure internal control compliance and meet external audit requirements.
  • Report defined process metrics weekly, monthly, and quarterly.

Desired Qualifications

  • Experience in continuous improvement work and identifying and championing new ideas for possible adoption and transformation.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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