Ikano Retail

Retail and consumer solutions provider

Commercial Associate

Retail SalesConfirmed live in the last 24 hours

Full-timeKuching, Sarawak, MalaysiaNo salary listedIn-person

About the Job

Requirements

Passion for customer service and retail.
Interest in home furnishing and creating customer experiences.
Ability to interact with people in a friendly, approachable, and confident manner.
Willingness to learn and work collaboratively with a positive attitude.
Ability to work in a fast-paced retail environment and adapt to different tasks.
Must be over 18 years old.
Must be able to work rotating shifts, public holidays, and weekends.
Must be service-minded and keep the customer in focus.
Must be sales-driven and motivated to work with others as part of a team.
Local Malaysian applicants are encouraged to apply.

Responsibilities

Welcome and assist customers with product recommendations and home furnishing solutions.
Promote and sell IKEA products and services.
Maintain attractive product displays, accurate pricing, and good product availability.
Support store merchandising and visual presentation to keep the store inspiring and easy to shop.
Promote online and in-store shopping solutions for customer convenience.
Support cashiering and customer service activities as needed.
Help maintain stock accuracy, store readiness, and safety standards.
Use digital tools and systems to support daily operations.
Support other areas such as Customer Relations, Fulfilment, and IKEA Food based on business needs.

Job Description

Are you passionate about helping customers and creating great shopping experiences? We are looking for a Commercial Associate to join our growing retail team and help customers find products and solutions that suit their homes and everyday needs.

Work That Fits Your Life

At IKEA, we believe work should fit around what matters most to you.

Build a career that fits your lifestyle, interests, and goals.
Enjoy greater flexibility while gaining valuable retail experience.
Learn new skills, meet great people, and grow with us.
Be part of a team where your contribution makes a real difference.

What You'll Do

As a Commercial Associate, you will welcome and assist customers with product recommendations and home furnishing solutions.

Actively promote and sell IKEA products and services.
Maintain attractive product displays, accurate pricing, and good product availability.
Support store merchandising and visual presentation to keep the store inspiring and easy to shop.
Promote online and in-store shopping solutions that make shopping convenient for customers.
Support cashiering and customer service activities when needed.
Help maintain stock accuracy, store readiness, and safety standards.
Use digital tools and systems to support daily operations.

As part of IKEA Kuching's flexible operating model, you may also support other areas such as Customer Relations, Fulfilment, and IKEA Food based on business needs.

What We're Looking For

Passion for customer service and retail.
Friendly, approachable, and confident in interacting with people.
Interest in home furnishing and creating great customer experiences.
Team player with a positive attitude and willingness to learn.
Able to work in a fast-paced environment and adapt to different tasks.
Local Malaysian are encourage to apply
Above 18 years old
Service-minded and always keeping the customer in focus
Sales-driven and enthusiastic about working with others in a team
Able to work on rotating shifts, public holidays and weekends
Able to work in fast-paced retail environment
You demonstrate excellent customer service; a sale driven and feel motivated in working in a vibrant retail environment.

Apply now and grow your career with IKEA Kuching.

Qualifications

Additional Information

About the Company

Ikano Retail

Retail and consumer solutions provider

Ikano Retail is part of Ikano Group, an international company network with about 8,000 employees across 11 countries. It operates in real estate, production, insurance, data analytics and retail, and focuses on making everyday life easier by providing relevant, affordable, and sustainable solutions built on fair terms. The company works by developing and delivering services and products across its diverse businesses to meet people’s needs and simplify their lives. What sets Ikano apart from competitors is its family-owned heritage (owned by the Kamprad family) and its broad, multi-sector approach that ties real estate, manufacturing, finance, data analytics and retail together under a shared mission, aiming for long-term sustainability rather than a single-product focus. Ikano’s goal is to create possibilities for better living for many people through collaboration and fair, affordable, sustainable solutions.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Luxembourg
Founded: 1988

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