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AstraZeneca

Global pharmaceutical company developing prescription medicines

Senior Clinical Solutions Engineer - Data

Implementation & Technical Account ManagementUpdated on Nov 13
Full-timeRemote in USA$168.9k - $253.4k /yr

About the Job

Requirements

  • At least 8 years of experience.
  • A Bachelor's degree.
  • Demonstrated experience in clinical operations, clinical data management, clinical trial planning, or a related technical field where data informs study decisions.
  • Strong working knowledge of clinical trial data structures, terminologies, and standards, including USDM and CDISC.
  • Hands-on familiarity with clinical trial operational, study design, cost and rate, and feasibility data, ideally including both clinical operational data and cost or finance data.
  • A good background in technical implementation of customer-facing data integrations across organizations, ideally for enterprise SaaS customers.
  • Strong working skills with structured data formats and secure file transfer.
  • Comfort with configuration in version control, command-line tools, and basic cloud concepts such as AWS.
  • Experience with work-tracking and documentation tools such as Jira and Confluence.
  • Demonstrated ability to analyze data flows, identify discrepancies, and solve complex data issues.
  • Ability to manage high-visibility technical customer engagements, work independently across multiple engagements, and own problems end to end.
  • Ability to translate technical topics for non-technical audiences and collaborate across diverse teams.
  • Organization, resilience, and adaptability in a fast-paced, newly emerging product space.

Responsibilities

  • Lead customer discovery on data requirements, identifying appropriate datasets, data owners, and multifunctional partners for each data type.
  • Advise customers on data standards and mapping their data to Evinova's out-of-the-box offerings.
  • Develop expertise in Evinova's data landscape and customer data architectures, and provide technical guidance during implementation and configuration.
  • Present to technical and non-technical audiences, including senior customer collaborators.
  • Guide customers in collecting source data specifications, preparing datasets, and mapping and transforming data to Evinova standards where needed.
  • Support customer onboarding to ingest sponsor-specific data sources.
  • Build and prepare data work hands-on where needed, and load it into customer environments.
  • Review customer-provided data for quality and completeness, and resolve issues before loading.
  • Validate loaded data in customer environments and reconcile it against source data.
  • Manage defects and issues through resolution in partnership with Product and Engineering, and lead root-cause analysis and remediation.
  • Navigate formal change control and environment promotion, coordinating approvals, dependencies, and timelines.
  • Champion change initiatives using change-management guidelines, aligning delivery with strategic goals, product releases, and multifunctional needs during complex transitions.
  • Track and communicate implementation progress across customers and internal partners, work independently across multiple engagements, and proactively identify and mitigate risks.
  • Lead end-to-end customer data integration, including collecting requirements, configuring, testing, and maintaining integrations, and fixing connectivity issues.
  • Manage configuration as code and coordinate reviews and approvals with Platform and Security partners.
  • Support system-upgrade impact assessments and update integrations after implementation.
  • Ensure data exchange meets applicable data privacy and regulatory requirements.
  • Answer post-implementation technical and data questions and serve as a customer contact point for data-related issues.
  • Support pre-sales with technical and data questions, including feasibility and prioritization.
  • Liaise between customers, internal teams, vendors, and Product and Engineering, and work with Product to build solutions and feed customer insights back into the roadmap.
  • Establish and document data-exchange guidelines, including monitoring and fixes, and develop and optimize delivery playbooks, templates, and checklists that use Evinova's automated tools.
  • Train internal teams and customers on data-exchange procedures and standards.
  • Take a commercial approach to ensure integration and delivery work brings value to customers and Evinova.

Desired Qualifications

  • Experience supporting or implementing healthcare technology, digital health solutions, or data-heavy SaaS platforms.
  • Knowledge of data privacy and compliance requirements and standards for clinical data.
  • Experience working within formal change management in a regulated environment.
  • Experience supporting pre-sales or solution scoping.
  • Familiarity with integration monitoring tools, automation, and customer delivery playbooks.
  • Practical experience applying AI-driven tools or frameworks to accelerate data integration and validation, such as reducing manual mapping.

About the Company

AstraZeneca

Global pharmaceutical company developing prescription medicines

AstraZeneca develops and markets prescription medicines and vaccines worldwide, with a focus on oncology, cardiovascular/metabolic, respiratory, and infectious diseases. Its products work by targeting specific biological pathways or cells, using small-molecule therapies, biologics, and vaccines to treat diseases or prevent infections. It differentiates itself through its dual heritage from Sweden and the UK, a broad pipeline, and strong R&D and collaborations that move from discovery to patient access. Its goal is to improve people’s health by discovering, developing, and delivering medicines and vaccines to patients worldwide.

Company size
10,001+
Company stage
IPO
Headquarters
Cambridge, United Kingdom
Founded
1913

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