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Compass Connections

Care and support for children and families

Zone Supervisor

Full-Time
$26/hr
Junior, Mid
Associate's
Los Fresnos, TX, USA
In Person
Social & Community ServicesResidential & Direct Support
No H1B Sponsorship

About the job

Requirements
  • A minimum of one year of related experience and/or training.
  • Fluency in English and Spanish.
  • A high school diploma or equivalent.
  • Ability to respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
  • Ability to work collaboratively with staff members, service providers, and professionals.
  • Ability to provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
  • Ability to work in a fast-paced environment while maintaining emotional control and professional composure.
  • Computer literacy sufficient to meet the responsibilities of the position.
  • Ability to work effectively without intensive supervision, both independently and as a member of a multidisciplinary team.
  • Working knowledge of all Compass Connections policies and procedures.
  • Pass a pre-employment drug screen and random drug screens throughout employment.
  • Provide proof of work eligibility status upon request.
  • Pass pre-employment and biennial criminal background checks.
  • Receive an annual influenza vaccination or obtain an approved medical or religious exemption.
Responsibilities
  • Meet all applicable federal and state regulatory guidelines and standards.
  • Report serious incidents and daily activities to the Shelter Manager.
  • Assist with developing shift schedules and staff assignments to ensure the safety of children and coworkers.
  • Monitor, coordinate, and delegate daily facility operations tasks throughout the shift.
  • Know the procedures for and monitor proper dispensing of non-prescription medications when medical staff are not on duty.
  • Supervise interactions among the children by promoting positive interaction and encouraging responsibility in the daily routine.
  • Plan, organize, and supervise children’s activities according to the daily activity schedule.
  • Identify routine maintenance and repair needs and report them to the Shelter Manager.
  • Participate in scheduled meetings, in-service training, and team decisions.
  • Assist with household laundry of linens and children’s clothing and routine cleaning of bedrooms and living areas.
  • Ensure records of clothing and personal items are maintained and updated accurately and promptly.
  • Schedule air and ground transportation for children when needed.
  • Work evenings, weekends, and holidays as required by the position.
  • Implement safety protocols, including evacuating children and staff during emergencies.
  • Maintain professional and ethical standards of conduct and comply with the required dress code.
  • Supervise the unit managers assigned to the position and provide constructive feedback to supervised staff regarding work habits, communication, and safety.
  • Mentor and assist new hires and coworkers during the general observation training period.
  • Complete accurate and timely documentation according to agency policies, procedures, contracts, and regulatory requirements.
  • Frequently travel from one area of the physical plant to another.
  • Meet deadlines required by the program supervisor and federal partners.
Desired Qualifications
  • A two-year Associate degree from an accredited program or institution, or two or more years of college-level coursework in a related field.
  • Two or more years of related experience and/or training.

About the company

Compass Connections is a nonprofit provider of community-based services for children, young people, and families. Programs include foster care, residential care, family preservation, behavioral health, and support for unaccompanied children. Teams work with public agencies and caregivers to provide safe, stable, and individualized services. Compass works in child welfare and human services, responding to safety, trauma, development, family relationships, and regulatory requirements through residential settings, foster networks, community programs, and public-agency partnerships.

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