Risk Manager

West Creek 5 (12075), United States of America, Richmond, Virginia

Risk Manager, PPX Risk Advisor (Travel/Lounges) | Retail Bank

Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative solutions? As a Risk Manager at Capital One you’ll be responsible for working with business partners to identify and mitigate potential risks to Capital One. Risk Managers at Capital One are the front line of defense to ensure our Company remains stable and profitable.

Risk Managers at Capital One are highly motivated Risk Management professionals with excellent organizational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

As a member of the PPX/Shopping Risk Management team you will apply your analytical, risk management, and project management skills to support the Capital One PPX Travel & Lounge teams. If you want to be part of a thriving business that values unique perspectives, challenges the status quo, and pioneers risk management we need you!

As a Risk Advisor at Capital One you’ll be responsible for working with business partners to identify and mitigate potential risks across Capital One Travel and Lounges. Risk Advisors at Capital One are highly motivated Risk Management professionals with excellent organizational and communication skills. They have a high level of exposure across lines of business and have the opportunity to influence and implement innovative solutions while identifying and mitigating potential risks to the Company.

Responsibilities:

As a Manager level risk advisor you will:

• Have an opportunity to support a fast growing business through product development lifecycle from ideation to execution.

• Advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies and implement risk management practices; support our business partners to drive the risk/return trade-off decisions

• Partner closely with the business teams to lead and deliver on our well-managed agenda

• Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates (i.e. PPX Technology Risk team) 

• Manage multiple tasks and meet deadlines, independently and with team collaboration

• Support risk event remediation and complaints impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions

• Work across the division to execute the first line risk assessments, consulting on effective challenge, and assist with establishing risk mitigation plans 

• Participate in or lead risk forums and contribute to continuous improvement of risk management practices

• Stay abreast of the changing regulatory environment and understand the impacts to the business areas that you support

• Review, analyze, assess risk, & document effective controls to cover gaps enhancing the control suite effectiveness (CSE)

• Other risk efforts, including but not limited to: Audit/Exam support, Control testing, RMAP coverage, Hosting Office Hours with Legal and Compliance, and supporting business on everyday Risk management areas

• Lead ad-hoc projects to improve processes or control environment to mitigate risks (e.g. execution errors)

Here’s what we’re looking for in an ideal teammate:

• You are a critical thinker who seeks to understand the business, its processes, risks and control environment

• You create energy and an environment that fosters trust, collaboration, and belonging.

• You possess a relentless focus on quality and timeliness

• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking

• You develop influential relationships based upon shared risk objectives

• You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of the team.

Basic Qualifications:

• Bachelor’s Degree or military experience ​

• At least 3 years of experience in project, process, or risk management 

Preferred Qualifications:

• Masters Degree, MBA, or Juris Doctorate

• At least 3 years of experience supporting, partnering and interacting with internal business clients

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).