Network Plus

Maintains, builds, and delivers utility infrastructure

Traffic Management Operations Manager

Operations & LogisticsPosted on Nov 10

Full-timeWorsley, Manchester, UKNo salary listedIn-person

About the Job

Requirements

Relative industry experience is required.
An IOSH Certificate is required.
A full clean driving licence is required.
Auditing experience is required.

Responsibilities

Oversee day-to-day depot operations with the Depot Manager, ensuring smooth, efficient operations in line with company standards and procedures.
Coordinate warehouse, transport, and administration teams, resolve operational issues, and maintain service levels for stakeholders.
Provide the Regional Manager with performance updates and highlight operational risks or opportunities.
Use data and reporting to track progress, meet or exceed client key performance indicators, drive continuous improvement, and support decision-making.
Run a profitable, safe, and compliant depot, promote health and safety, and optimise resources to achieve commercial targets.
Ensure depot operations meet performance targets, including safety, revenue, profitability, cash-flow generation, and customer key performance indicators.
Carry out the actions assigned in the RACI document across pre-works, planning and mobilisation, execution, invoicing, and support.
Work with the Regional Manager to ensure working-time directives are met and all activities are delivered safely and on time.
Direct a team of Traffic Management Operatives and maintain a high standard of work.
Manage depot assets, scheduling, and commercial functions, meeting targets and compliance requirements and developing a high-performance culture.
Achieve or exceed business key performance indicators and profitability targets, which may change in line with the budget.
Maintain and improve operational efficiency, cost, and service levels while ensuring operational compliance.
Oversee current and planned workloads to ensure full resource utilisation.
Ensure operations meet health, safety, environmental, and other relevant legislative requirements, and maintain health and safety compliance and best practice at the depot.
Use lessons learned to support continuous improvement within the region.
Deliver staff briefings on compliance and GTM performance with support from the HSEQ lead.
Attend client meetings to ensure adherence to HSEQ legislation and Highways Agency Codes of Practice.
Follow the Fatigue Management Plan for all operatives and ensure required Fatigue Management Risk Assessments are completed.
Ensure daily vehicle checks, daily lock checks, weekly gang checks, and NAIL forms are completed correctly; follow up with operatives on missing forms.
Maintain effective communication within the depot and with other departments.
Work with the Regional Manager and Project Managers to execute the business development plan and hand jobs over to operatives for safe and efficient delivery; provide final handover assurance as Depot Manager.
Allocate subcontractors to maintain profitability and operational effectiveness.
Carry out site and depot inspections in line with company or client requirements.
Ensure one site audit per operative per month is completed and work with the Operations Manager to ensure LRQA compliance.
Ensure the 24/7 call-out service is available through the agreed rota system.
Deliver toolbox talks and safety briefings to operational staff and contribute to the monthly or bimonthly team brief for the Support Services Manager.
Participate in disciplinary procedures.
Use Power BI to ensure the depot meets customer key performance indicators.
Ensure depot operatives meet role-specific training requirements and attend company-arranged training courses.
Liaise with clients about site queries and support Traffic Management Operatives with queries while maintaining client relationships.
Advise Traffic Management Operatives on on-site queries with support from Project Managers, the Traffic Management Coordinator, and supervisors.
Ensure Traffic Management Operatives comply with vehicle-content and personal protective equipment requirements and follow the GTM Golden Rules.

Desired Qualifications

Lantra M7, LTMO, or TSCO qualification is preferred.

You will work closely with the Depot Manager to oversee day-to-day depot operations, ensuring they run smoothly, efficiently and in line with company standards and procedures. This includes coordinating warehouse, transport and administration teams, proactively resolving issues and maintaining high levels of service for all stakeholders.

You will liaise with the Regional Manager, providing clear, timely performance updates and highlighting operational risks or opportunities. You will ensure client KPIs are met or exceeded, using data and reporting to track progress, drive continuous improvement and support decision-making. You will be accountable for running a profitable, safe and compliant depot, promoting a strong health and safety culture and optimising resources to achieve commercial targets.

Responsible for the smooth and safe running of the depot operations to ensure achievement of performance targets. These include meeting safety, revenue, profitability and cash flow generation objectives, as well as customer KPIs.
Responsibility Includes all actions within the RACI doc from; Pre-works, Plan & Mobilise, Execute, Invoicing, & Support.
Involved with all operations working closely with the Regional Manager ensuring working time directives are met and all activities are delivered in a safe and timely manner.
Responsible the Depot in directing a team of TM Operatives ensuring a high standard of work is maintained.
Responsible for all depot asset management and scheduling and commercial function, meeting targets and compliance and developing a high-performance culture.
Ensuring that business KPI’s and Profitability are achieved and/ or exceeded. (Measures may change in line with budget).
Responsible for maintaining / improving operational efficiency, cost and service levels, ensuring operational compliance.
Responsible for overseeing current and planned workloads to ensure full resource utilisation.
Responsible for ensuring that the operations meet all Health & Safety Environmental requirements and any other relevant legislation.
Responsible for Health and Safety within the depots, ensuring compliance and best practice.
Use a “lessons learnt” approach to enable a culture of continuous improvement within the Region.
Produce and effectively deliver Briefings to update staff on Compliance, GTM performance with the support of HSEQ lead.
Attend client meetings to ensure all HSEQ legislation and Highways Agency COPs are adhered to.
Successfully follow the company’s Fatigue Management Plan for all operatives and ensure completion of all Fatigue Management Risk Assessments when required.
Responsible for ensuring daily vehicle checks, daily lock checks, weekly gang checks, and NAIL forms - Ensure that all operatives complete the necessary daily compliance forms and that they are correct. Missing forms to be chased up with the operatives.
Maintain effective communications within the Depot and with other departments.
With the Regional Manager and Project Managers ensure the BD plan is executed, and jobs are handed over to operatives or safe and efficient delivery. The Depot Manager is responsible for the final handover assurance.
Responsible for ensuring subcontractor allocation maintains profitability and operational effectiveness.
Carry out site and depot inspections in line with the company and/or client requirements.
Ensure the completion of a site audit per operative per month, working Operations Manager to ensure LRQA compliance.
Responsible for ensuring 24/7 call out service is always available via the Rota system already agreed.
Responsible for the delivery of Toolbox Talks and Safety Briefings with Operational Staff. Also provide input for the Monthly / Bimonthly Team Brief for Support Services Manager
Involved with disciplinary procedures
Responsible for ensuring the depot remains compliant with customer’s KPIs by utilizing the Power BI software.
Responsible for ensuring all depot operatives meet the correct training requirements to fulfil their roles and ensure all training courses, where arranged by the company, are attended.
Liaise with clients regarding site queries and support TM Operatives with any site queries. Maintain a good working relationship with all clients.
With the team, advise TM Operatives with on-site queries; Assistance from but not limited to; project managers, TM coordinator, and supervisors.
Responsible for ensuring TM Operatives are compliant in terms of vehicle content and PPE and they follow the GTM Golden Rules.

Relative Industry Experience
IOSH Certificate
Preferably Lantra M7 or LTMO or TSCO
Full clean driving license
Auditing experience

About the Company

Network Plus

Maintains, builds, and delivers utility infrastructure

Network Plus provides utility and infrastructure services across the UK, supporting the maintenance, construction, and delivery of essential services in sectors such as wastewater, power, local infrastructure, gas, telecoms, and water. It delivers end-to-end solutions for infrastructure projects, handling planning, design, construction, and ongoing maintenance, with revenue generated mainly through long-term contracts with clients like local authorities and large utility companies. The company differentiates itself through a strong emphasis on safety, efficiency, and the adoption of new technologies and methods to improve service delivery on large-scale projects that require specialized equipment and expertise. Its goal is to ensure critical infrastructure remains reliable and efficient, supporting sustainable operations and long-term client relationships.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Salford, United Kingdom
Founded: 2000

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