Lifecycle Marketing Manager

About the Company

Fanatics Collect is a technology company dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineers, creative thinkers, and operators obsesses over how to create the ultimate collector experience - from developing the most fun and entertaining live shopping experience with Fanatics Live, to building the most trusted and dynamic collector focused marketplace with PWCC (acquired in May 2023).

We have the unique advantage of being backed by Fanatics - the world’s largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we’re a small, nimble, ambitious team building products from the ground up.

If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting.

About the Role
We are seeking a Lifecycle Marketing Manager to support the execution and implementation of email and push notification campaigns. This role is hands-on, focused on the setup, production, and deployment of email and push messaging. The ideal candidate will have a strong foundation in HTML/CSS for email development, experience with marketing automation tools, and an eye for detail when it comes to testing and QA.

This is a role for someone who thrives in an executional, production-driven environment. You will assist in implementing pre-defined marketing strategies and workflows, focusing on accurate and timely campaign execution.

Responsibilities

• Email & Push Campaign Implementation
  • Build and execute email and push notification campaigns using pre-established templates, workflows, and content guidelines.
  • Configure and deploy marketing campaigns through email service providers (ESPs) and push notification platforms.
  • Ensure proper audience segmentation, dynamic content, and personalization are applied to all campaigns.
  • Follow a pre-established campaign schedule, ensuring on-time delivery.
• HTML/CSS Email Design & Implementation
  • Edit and customize pre-existing HTML/CSS email templates to fit campaign-specific requirements.
  • Troubleshoot rendering issues and ensure that emails display properly across different devices, email clients, and browsers (Gmail, Outlook, Apple Mail, etc.).
  • Ensure that email templates are mobile-responsive and meet accessibility best practices.
• Push Notification Setup & Deployment
  • Use platforms like OneSignal, Braze, or Iterable to schedule and deploy push notifications.
  • Ensure push notifications are tested and formatted properly for iOS, Android, and desktop web.
  • Monitor for issues in delivery, rendering, and user experience, flagging and troubleshooting any problems.
• Quality Assurance (QA) and Testing
  • Conduct thorough QA of all email and push campaigns, including testing for broken links, content errors, and HTML rendering issues.
  • Use testing tools like Litmus, Email on Acid, or in-app testing platforms to preview campaigns across devices and email clients.
  • Test and validate push notifications to ensure proper delivery, visibility, and design on iOS, Android, and desktop devices.
• Platform & Tool Management
  • Work within Email Service Providers (ESPs) and push platforms like Klaviyo, Braze, Iterable, Mailchimp, Customer.io, or OneSignal.
  • Handle list imports, customer segmentation, and tagging for audience targeting.
  • Maintain campaign logs, document QA processes, and provide clear status updates on tasks and deliverables.
• Campaign Maintenance & Troubleshooting
  • Monitor campaign health post-launch, ensuring email sends and push notifications are delivered as expected.
  • Work with internal teams to correct errors, re-deploy campaigns, or make real-time adjustments as needed.

Qualifications

• 1-3 years of experience in email marketing, push notifications, or digital marketing production.
• Proficiency in HTML/CSS for email development (must be able to edit and troubleshoot templates).
• Familiarity with marketing automation platforms (like Klaviyo, Braze, Iterable, Mailchimp, Customer.io, or OneSignal).
• Experience with push notification platforms for mobile (iOS, Android) and desktop browsers.
• Knowledge of campaign personalization, dynamic content, and audience segmentation.
• Strong attention to detail, especially when it comes to QA testing, rendering, and error-checking.
• Excellent organizational skills and the ability to work on multiple projects at once.

Preferred Skills & Tools

• Experience with push notification troubleshooting tools for mobile and web testing.
• Basic knowledge of tracking (UTMs, tags, and click tracking) for campaign analytics.
• Understanding of GDPR, CAN-SPAM, and data privacy compliance as it relates to email and push marketing.

The salary range for this position is $96,000- $117,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers