Endoscopy Technician - Endoscopy Clinic

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Health seeks to hire an Endoscopy Technician I/II, who will embrace our mission of Advancing Health Together!

Occ Summary

The Endoscopy Technician supports the delivery of high-quality gastrointestinal and pulmonary endoscopic care by preparing patients, equipment, and procedure rooms; assisting providers during diagnostic and therapeutic procedures; and ensuring compliance with infection control, patient safety, and regulatory standards. This role is structured into four progressive levels to reflect increasing technical expertise, autonomy, critical thinking, and leadership, aligned with the Duke Endoscopy Technician clinical ladder. Endoscopy Technicians will assist with general and advanced GI and Pulmonary endoscopic procedures. Technicians are also responsible for endoscope reprocessing and equipment maintenance in accordance with institutional and regulatory standards.

Work Performed

Level I Summary:

Entry-level role focused on foundational patient care, equipment preparation, and endoscope reprocessing under supervision. Key Duties and Responsibilities: Prepare and set up procedure rooms with appropriate supplies, instruments, and equipment based on the scheduled procedure. Prepare patients for procedures, including positioning, assisting with ambulation and dressing, transportation, and applying or removing monitoring equipment. Assist physicians and nursing staff during procedures in obtaining specimens, managing and initial troubleshooting equipment, and obtaining specimens. Perform manual cleaning, high-level disinfection, sterilization, transportation, and storage of endoscope equipment according to Duke Infection control policies and standards. Calibrate and perform routine maintenance on equipment to ensure proper functioning. Maintain inventory of supplies and notify leadership when reordering is required. Adhere to institutional policies related to patient privacy, safety, and infection prevention. Support compliance with federal, state, accreditation, and institutional standards, including Joint Commission requirements. 

Level II Summary:

Experienced technician greater than one year who independently supports procedures and demonstrates expanded technical competence. In addition to Level I responsibilities: Assist providers with advanced GI and Pulmonary endoscopic procedures. Under direction establish and maintain a safe, organized, and efficient procedural environment. Demonstrate advanced knowledge of instrumentation, scope function, and procedural flow across multiple case types. Where applicable demonstrate high level disinfection procedures. Apply critical thinking to troubleshoot equipment issues and coordinate additional resources during procedures.

Knowledge, Skills and Abilities

Prolonged standing, bending, and repetitive motion. Ability to lift,push, or pull 100 lbs. Exposure to chemicals, blood/body fluids, and infectious materials. Requires visual, auditory, and manual dexterity sufficient to safely perform job duties.

Level Characteristics

Prolonged standing, bending, and repetitive motion. Ability to lift, push, or pull 100 lbs. Exposure to chemicals, blood/body fluids, and infectious materials. Requires visual, auditory, and manual dexterity sufficient to safely perform job duties.

Minimum Qualifications

Education

Level I: High school diploma or GED required.

Level II: High school diploma or GED, or Graduate of an accredited surgical technology program preferred.

Experience

Level I: 6months patient care preferred.

Level II: If graduate from an accredited surgical tech program, no additional experience required. If High School diploma or GED, one year endoscopy experience required.

Degrees, Licensures, Certifications

Level I: Completion of a related healthcare training program (Surgical Technology, Medical Assistant, Nursing Assistant, or equivalent) preferred. BCLS certification must be maintained/completed by the end of new hire orientation.

Level II: Current certifications preferred from one or more of the following. (Endoscopic Tech, Surgical Technology, Medical Assistant, Nursing Assistant, or equivalent). BCLS certification must be maintained.