Assistant Executive Housekeeper

Job Description

Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:   

• Consistently offer professional, friendly and engaging service. 
• Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed. 
• Conduct regular inspections of all guest rooms / Public Areas. 
• Identify training needs and train all Supervisors and Colleagues as required. 
• Work closely with the Maintenance department to address all guest room repairs and ensure proper communication channels are followed through. 
• Address all guest concerns and react quickly, logging and notifying proper departments accordingly. 
• Balance operational, administrative and Colleague needs.
• Follow departmental policies and procedures. 
• Report necessary maintenance items. 
• Follow all safety and sanitation policies. 
• Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager. 
• Follows all policies and procedures ascertained by the hotel. 
• Attend meetings and training sessions as required.
• Any additional duties assigned.

Qualifications

• Previous leadership experience required. 
• Computer literate in Microsoft Window applications an asset. 
• University/College degree in a related discipline an asset. 
• Excellent communication and organizational skills. 
• Strong interpersonal and problem solving abilities. 
• Highly responsible & reliable. 
• Ability to work cohesively as part of a team. 
• Ability to focus attention on guest needs, remaining calm and courteous at all time.

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.