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Arc'teryx Equipment

High-performance outdoor apparel and gear

Manager, Wholesale Integrated Systems and Process

Business OperationsConfirmed live in the last 24 hours
Full-timeNorth Vancouver, BC, Canada

About the Job

Requirements

  • You have completed a bachelor's degree in Business, Information Systems, Technology Management, Commerce, or a related discipline.
  • You have 7+ years of experience supporting business operations, commercial technology, sales enablement, business systems, program management, or a related field.
  • You have experience leading technology-enabled cross-functional initiatives in complex environments, from concept through implementation and adoption.
  • You have experience managing people and developing high-performing teams.
  • You have experience managing third-party vendors, technology partners, and strategic business relationships.
  • You possess strong business acumen and can connect technology investments to measurable business outcomes.
  • You have strong project and program management capabilities, including managing competing priorities across multiple initiatives.
  • You have strong critical thinking and problem-solving skills, with the ability to translate complex business requirements and process issues into practical and scalable solutions.
  • You have strong analytical skills and use data to inform decisions and solve problems.
  • You have working knowledge of enterprise resource planning systems, workflow tools, customer relationship management platforms, or related technologies.
  • You remain highly flexible and adaptable when faced with ambiguity.
  • You effectively balance autonomy and collaboration.

Responsibilities

  • Lead the global strategy, governance, and roadmap for wholesale enterprise resource planning and technology that support Wholesale and Commercial Operations.
  • Conduct root-cause analysis to identify process gaps, inefficiencies, and improvement opportunities.
  • Manage and develop a team responsible for implementing system and process changes, including driving adoption, change management, and communication plans to ensure teams are equipped to maximize system capabilities.
  • Translate complex business requirements and process issues into scalable solutions that improve operational efficiency, data quality, and user experience.
  • Monitor system performance, user feedback, and business outcomes to identify opportunities for continuous improvement.
  • Establish governance frameworks, documentation standards, and operating procedures that support sustainable global growth.
  • Lead cross-functional initiatives connecting commercial processes, technology solutions, and business objectives across regions and channels.
  • Develop long-term business process and systems strategies that improve scalability, integration, automation, and reporting capabilities, leading to efficient and consistent execution across commercial functions.
  • Lead the implementation and integration of new technologies and capabilities that strengthen collaboration between Sales, Product, Merchandising, and Supply Chain teams.
  • Represent the wholesale channel in cross-functional initiatives, providing business expertise and functional requirements to ensure processes, systems, and solutions support business objectives, targets, and strategic priorities.
  • Grow team capabilities through coaching, succession planning, and developing subject matter expertise in a collaborative team environment.

About the Company

Arc'teryx Equipment

High-performance outdoor apparel and gear

Arc’teryx designs and sells premium outdoor clothing and gear for activities like mountain running, hiking, and climbing. Its product range includes jackets, pants, footwear, and accessories for men and women, sold through its website, own stores, and selected outdoor retailers. The gear emphasizes technical performance and durable materials to perform in extreme conditions, with seasonal launches such as lighter mountain-running gear. The company differentiates itself through meticulous design, advanced materials, and a direct-to-consumer plus wholesale model, paired with a strong reputation for quality. Its goal is to equip adventure enthusiasts with reliable, high-performance equipment and to foster a sense of community around outdoor activity, as seen in initiatives like Muslim Hikers.

Company size
1,001-5,000
Company stage
M&A
Total funding
Not listed
Headquarters
Vancouver, Canada
Founded
1989

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