Account Executive

• Prospecting and Lead Generation:
  • Identify potential clients through research, referrals, and industry networking.
  • Generate and qualify leads for BPO services.
  • Maintain a database of potential clients and leads.
• Sales Presentations:
  • Conduct presentations to potential clients to explain the benefits of BPO services.
  • Tailor sales pitches to address the specific needs and challenges of each prospect.
  • Address client questions and concerns effectively.
• Needs Analysis:
  • Work closely with clients to understand their business processes and identify areas that can be outsourced.
  • Collaborate with the BPO team to create customized solutions that meet client requirements.
• Proposal Development:
  • Prepare and present proposals that outline the scope of services, pricing, and expected outcomes.
  • Negotiate terms and contracts with clients, ensuring they align with the client's expectations and company capabilities.
• Relationship Building:
  • Build and maintain strong client relationships to ensure ongoing business and repeat sales.
  • Provide excellent customer service and support to clients throughout the sales process and throughout their term as a client.
• Market Research:
  • Stay updated on industry trends, competitive offerings, and market conditions.
  • Identify opportunities for new services or improvements to existing ones.
• Sales Targets:
  • Meet or exceed sales targets and quotas set by the company.
  • Report sales progress, activities, and results to sales management.
• Documentation and Reporting:
  • Maintain accurate records of client interactions, sales activities, and pipeline progress.
  • Provide regular reports to management on sales performance and forecasts.
• Collaborative Approach:
  • Work closely with the BPO delivery and operations teams to ensure the successful execution of client projects.
  • Collaborate with marketing teams for lead generation strategies and promotional activities.

• Bachelor's degree in business, marketing, or a related field (preferred).
• Proven experience in BPO or related sales roles (preferred).
• International travel may be required.
• Excellent communication and presentation skills.
• Strong negotiation and persuasion abilities.
• Self-motivated with a results-oriented mindset.
• Knowledge of BPO industry trends and services (preferred).
• Ability to work independently and as part of a team.
• Proficiency in CRM software and sales tools (preferred).
• Strong organizational and time management skills.
• Willingness to travel internationally as needed.

Note:  This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s).  Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.  

No Third Party Agencies or Submissions Will Be Accepted.  

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP  

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.